Protyre Autocare - Cheltenham Reviews 

1,279
TrustScore 4.5 out of 5

4.6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


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Rated 5 out of 5 stars

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... See more

Company replied

Rated 5 out of 5 stars

They really took an interest in other the car and my requirements. The level of care & attention was above & beyond what I was expecting but full marks to the guys who looked after the car. They ob... See more

Company replied

Rated 5 out of 5 stars

Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... See more

Company replied

Rated 5 out of 5 stars

Admittedly, Protyre were the 3rd tyre place I visited on Saturday after 2 other places were unable/unwilling to help. These guys were lovely. Helpful. Informative. Sorted out a botch job of a tyre... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom

  • 01242 584757

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,279)

34,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Open on BH weekend when other places were not. Got me in. Explained what was needed and what options were. Showed me piece that had failed. Explained prices clearly. Clean and tidy waiting area. Polite and respectful staff. I needed to go back for some TMS programming but they put info on my receipt so next member of staff knew what had happened and it all flowed well. Would recommend with no hesitation.

May 2, 2026
Rated 1 out of 5 stars

aircon re gas - no refund received.

Car was booked in for an aircon re gas which was unable to be completed due to a leak in the system- no issue with that. I was told it would be refunded however Refund not received.

May 6, 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Dear Joe,

Thank you for contacting Protyre.

I have had a look into this and can see from our records that your online order for your air con regas has already been refunded. The refund was issued on the 5/05/2026, and it may take up to 3-5 business days to show up in your account, depending on your bank provider.

Please also bear in mind that some refunds may appear on your statement on the date the payment was originally made rather than the date the refund was issued, therefore we suggest you check all transactions dated 30/04/2026 as well just in case.

Should you require any further assistance, please don't hesitate to get back in touch with us at customerrelations@protyre.co.uk.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Good people with great customer service.

Great service from friendly, professional people. I really appreciated the time that the tyre fitter took to explain everything to me. The manager, Mark's, respect for his staff was also wonderful to see.
I would confidently recommend Protyre's services based on my experience.

January 21, 2026
Rated 5 out of 5 stars

Motorhome

Very straightforward booking process for a class 7 MoT. The test was carried out on time.
Booking in was very professionally done.

April 20, 2026
Rated 4 out of 5 stars

Professional service

Professional service
Good prices
Very happy with the product and price will definitely go back in the future
Staff were very attentive and took pride in their work well done

April 22, 2026
Rated 5 out of 5 stars

What fabulous service!

What fabulous service! I have been recommending Protyre Autocare to my friends after discovering that what I thought was a minor issue with a tyre, turned out to be a much bigger issue. The staff were very friendly, patient, and knowledgeable and gave me a range of options and did some complex multi-factor work in a really short time and at a very good price. They could really not have been more helpful and certainly went the extra mile. Won't be going anywhere else for my tyres in the future.

April 20, 2026
Rated 5 out of 5 stars

Mark was friendly

Mark was friendly, welcoming, knowledgeable and explained everything.

The tyre change went smoothly and the price was spot on

100% hard recommend

April 3, 2026

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