Protyre Autocare - Cheltenham Reviews 

1,279
TrustScore 4.5 out of 5

4.6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


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Rated 5 out of 5 stars

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... See more

Rated 5 out of 5 stars

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... See more

Company replied

Rated 5 out of 5 stars

Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... See more

Company replied

Rated 5 out of 5 stars

They really took an interest in other the car and my requirements. The level of care & attention was above & beyond what I was expecting but full marks to the guys who looked after the car. They ob... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom

  • 01242 584757

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,279)

34,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark was friendly

Mark was friendly, welcoming, knowledgeable and explained everything.

The tyre change went smoothly and the price was spot on

100% hard recommend

April 3, 2026
Rated 5 out of 5 stars

Great Service

They were busy but fitted me in as we were on our way on holiday when we realised there was a bulge in our front tyre. Manager was very friendly and managed to get me a good price for two Pirellis. They also swapped the other front to the rear which they found had a slow puncture in it. Both manager and the tyre fitters were very polite and helpful. Great Service all round.

April 3, 2026
Rated 5 out of 5 stars

MOT SERVICE

Easy to book online, excellent customer service and professional honest opinion on vehicle requirements.

March 26, 2026
Rated 5 out of 5 stars

Slow puncture.

I had a slow puncture and called in without an appointment. Initially I was told that they were fully booked. However while I was trying to find an alternative the manager had phoned a customer who was due in and found that they didn't need their appointment, he came out and took my car and the puncture was mended. There was also a comfortable waiting room with free tea/coffee.

March 28, 2026
Rated 5 out of 5 stars

Little extras appreciated

Staff were helpful and explained what they had done in detail. Little extras like checking fluid levels and letting me know the tread for all tyres appreciated.

March 21, 2026
Rated 1 out of 5 stars

My job was subcontracted to another…

My job was subcontracted to another tyre fitting firm ( Bathwick Tyres). My appt time was 12.30; the tyres were fitted at 2.30!! 2 hours later than appt time. The reason given was that 4 customers had been booked in at same time. My confidence in your company has completely gone. I will, not use you again

March 18, 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Dear Peter Hanna ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cheltenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Helpful , friendly service

Shame I had to wait a day but the service was then very good. A dangerous Tyre after hitting a pot hole. Guided me through taking pictures of the damaged alloy wheel for insurance and gave me the details of alloy wheel repairers. Even offered to print o the details. Friendly and informative.

March 18, 2026
Rated 4 out of 5 stars

Pro tyre review - good

Pro tyre were very good, there is a lovely waiting area and all the staff are very professional.

The only negative was how long my appointment took, I was book in at 14:00 but my car was not worked on until 14:45. I understand this can't be avoided sometimes.

March 9, 2026
Rated 5 out of 5 stars

The manager was very helpful and got a…

The manager was very helpful and got a problem that had occurred with an online booking and sorted it when I arrived to have a couple of tyres fitted. Plus checked oil/water levels whilst I was there.
So would have no hesitation on using again.

March 18, 2026
Rated 5 out of 5 stars

Superb service

Car went in for an alignment and the guys pointed out there was a couple of other problems which was potentially dangerous which is now resolved. Shout to Lewis who went beyond to get me back on the road. Thanks guys

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Honest and Great Service

I only ever use this garage now as I completely trust them. The team are always friendly, helpful and very professional. I recently had my MOT done which unfortunately failed, but they sorted all the work quickly and kept me updated throughout. They even kindly held onto my car for me while I was away on holiday, which was really appreciated.

The service is always excellent and everything is handled smoothly, perfect every time. I wouldn’t go anywhere else.

March 4, 2026
Rated 5 out of 5 stars

Efficient tyre fitting

Booked online to have two tyres fitted, arrived on time and the job was done efficiently and quickly. In addition they checked the whole car over and topped up my screen wash for free 😀

March 11, 2026

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