Protyre Autocare - Chesham Reviews 564

Prompt, Efficient and helpful service

Poor service. The tyres were supposed to be fixed for the rear. When requested to rotate by installing the new ones at the rear and old in the front, I was told you should have requested earlier.

I agreed wating to get this done, but was advised it can't be and was advised to come later where I will be charged 15 per wheel.

First rate quality product. Trust worthy advice. Competitive prices. Thanks.

I was so impressed with the service at Protyre. The staff were very friendly, efficient, communicative and talented. I would recommend them over other national providers.

Very nice person at reception , giving helpful advice.

Booked in for a free air conditioning check and the a regas if all was ok!
When I picked the car up they told me that there is a leak in my ac but they have regassed anyway and hope it will last?
The next morning the ac had stopped working!
Why was it regassed when they knew there was a leak?
Phoned up to see if I could find out why I wasn’t informed about the leak before paying £89.95 to be told I am lying and would have not been told there is a leak!
Now I’ve got to wait at least 5 days to see if a refund appears!
Would not recommend.

Good customer service kept us informed all the way. Also very knowledgable

I asked tge garage to inspect and report on a suspected puncture. Only when I paid my bill was I told they didn't find anything wrong. WHen I asked what else could resolve tge puncture I was told a bead reseal could help. But my car was already off tge ramp. They should have offered me tgst option earlier. I don't think the garage is interested in fixing punctures as probably not enough profit. We need garages tgat offer proper customer service.

Good advice - fair treatment - tyres are doing a good job

Outstanding Customer service and waiting room. My go to Tyre place from now on

Superb helpful, prompt response on email, great price and service on van mot and service. Helpful advice and no sales overkill. Absolutely superb. 10.10

Good value, clear explanation of work done and clean and tidy waiting area.

They are skilled and efficient

Prompt and efficient repair of a puncture.
Took the car in without any prior notice and the repair was started within 10 minutes. Free coffee whilst I waited. Staff very friendly and helpful.

nice guys, very helpful and sorted the issue speedily. thanks

Seen very quickly.
An efficient service.
Free coffee!
Completed on the day.

Staff were friendly and helpful. My car was sorted quickly.

Great team managed to get my car in and fixed in a timely manner

Great and friendly service from management and staff
always.