Protyre Autocare - Chesham Reviews 

584
TrustScore 4.5 out of 5

4.7

Moor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently took my car to Black Boots Tyres - Team Protyre to get 4 new tyres fitted, and the service was outstanding. ​Luqman looked after me and made the entire process seamless. He was extremely... See more

Company replied

Rated 5 out of 5 stars

Fantastic, flawless service. Had a puncture of one of my tyres last night. The team took great care to meticulously protect the brand new diamond cut alloys. Very friendly manager Karthik and shout ou... See more

Company replied

Rated 5 out of 5 stars

What absolutely first class service. After a pothole incident, Protyre replaced the front tyre and re-balanced the wheels on our Porsche. They also provided detailed reports on wear. Way better than a... See more

Rated 5 out of 5 stars

I recently used Protyres (Black Boots I know them as) Chesham, to get the tracking checked on my Volvo 4x4. The Hunter laser equipment they use is one of the best available, and all 4 wheels needed re... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, United Kingdom

  • 01494797820

4.7

Excellent

TrustScore 4.5 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(584)

33,685 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - I was seen as soon as I arrived, with the work being completed quickly and a full explanation provided as to costs and work undertaken. Tyres supplied at a great price, cheaper than anywhere else

July 2, 2025
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Mr. Iain Collie,

We appreciate you taking the time to share your positive experience! We're happy to hear that you were seen promptly and that the work was completed quickly with a clear explanation of costs by the team in centre. We're also glad you found our tyre prices competitive.

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

Efficient and accurate 4-wheel alignment

The alignment service was efficiently carried out, after I checked the positioning of steering wheel before clamping, to make sure I was happy with it. Car now tracks straight and cornering feel is balanced again. Looks smarter after the refurb but downside is that viewing window has been made smaller, so tricky to see the alignment computer screen, for those who are interested in the process.

June 11, 2025
Rated 5 out of 5 stars

Excellent Facility

Friendly and attentive staff and pleasant surroundings

June 6, 2025
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Philip,

We're happy our team provided attentive service and you enjoyed the atmosphere. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Competitive Tyres!

Competitive Tyres!
Great prices and super easy and fast to book for next day. Friendly staff.
Would recommend and use again.
Thanks!

May 21, 2025
Rated 3 out of 5 stars

Recent experience

Reception and manager very pleasant. Disappointed that jacks used didn’t have rubber pads and damaged/crushed the lips on chassis rails on 1986 Porsche 911 which I needed to straighten later. Also checked wheel nut torque and some were not tight suggesting that each nut was fully tightened individually rather than gradually tightening them using opposite nut sequence and then finally tightening to the recommended torque setting.

May 5, 2025
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Dear customer 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Chesham  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great organisation, great price!

They obtained the tyres I wanted within 24 hours and fitted them as well within that time frame. The waiting room was without doubt the cleanest and most inviting I have ever encountered in a tyre fitting outfit and even the complimentary coffee was served in proper cups! The staff were faultless and there was no problem or charge for putting the existing front wheels on the back. Oh, and the price was the best I found!

March 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look