I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more
Company replied
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more
Company replied
Company details
About Protyre Autocare - Colchester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom
- 01206 210245
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly customer…
Very helpful and friendly customer service. 5 star
September 3, 2025
this is a great garage
The prices are great, the staff are friendly and quick to tell you if your car needs repairs.
September 3, 2025
First time using Protyre and quite…
First time using Protyre and quite impressed! They were on time with my appointment, and quickly fitted 4 tyres and front alignment. Pricing was also very competitive.
September 3, 2025
First the price by far the cheapest…
First the price by far the cheapest price the garage was equipped with up to date equipment clean and very knowledgeable staff and the person in reception on bank Holiday Monday very helpful I was only in for a/c regas which turn out not to be the only falt so he told me what he thinks it is and parts to use 😀
August 29, 2025
Seen promptly at appointment time
Seen promptly at appointment time. Staff polite and helpful. Free coffee always helps! X
August 29, 2025
The service I received was great.d drastically due to unexpected issues
The service I received was great.
I was shocked when the bill increas
May 14, 2025
MOT test
My appointment was 8.30am, job.completed by 9.30am & all good.
I booked on line but couldnt see anywhere to put the code that was given to get £10 off the price so ended up paying the full amount.
Steve the Manager whom I had already phoned arranged for a £10 refund which I have now received .
August 27, 2025
Overall service was okay and the work…
Overall service was okay and the work was done, In general, everything else was fine.
April 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Colchester
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and smooth service, always on the game!
Great service, well equipped and keen to help!
August 18, 2025
Friendly acknowledgement on arrival
Friendly acknowledgement on arrival, appointment time kept. Advice offered on tyres and, although not booked, wheel alignment was suggested and fitted in on a busy day. Very professional experience, excellent advice offered and work carried out to high standard.
August 13, 2025
Reply from Protyre Autocare - Colchester
Hello Mr Davies,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service and professional advice…
Great service and professional advice ftom Steve, top manager the best
August 11, 2025
Great value and service as usual.
August 6, 2025
Quick, friendly, professional and excellent customer waiting room
Quick, friendly and professional with the best customer waiting room ever!
August 6, 2025
Excellent service and good value
Very helpful staff and facilities at the site. Definitely use again
August 6, 2025
Recommend without hesitation
The staff are really helpful and friendly and happy to consider the customer budget and situation. I have used this garage for MOT’s, services, tyres and vehicle repairs and have always been delighted with the service. They offer good value against local competition.
August 4, 2025
Always there to help
July 30, 2025
Reply from Protyre Autocare - Colchester
Hello Allan,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
quick and efficient
Really quick and efficient, things were explained to me well and staff are very friendly.
July 30, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.