I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more
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Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more
Company replied
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more
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Company details
About Protyre Autocare - Colchester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom
- 01206 210245
4.7
Excellent
2K reviews
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The guys in stanway were great
The guys in stanway were great, went in needing a repair on my tyre and they went out of their way to fit me in really quickly and efficiently , great service, Thankyou
November 7, 2025
Unprompted review
Reply from Protyre Autocare - Colchester
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Your guys are very helpful no matter…
Your guys are very helpful no matter what you ask they are always able to answer with confidence
November 5, 2025
Reply from Protyre Autocare - Colchester
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A very very very long time for a MOT
I did two MOT on the 23 & 24 Oct I arrived 10 mins before each appointment. The Tesla took nearly 2 hours and then the following day the leaf was 1:50. While sitting watching nothing being done to either car on the CCTV for the majority of that time. Both cars passed
Both cars are electric so less to check, no emissions,oil leaks, or
blown exhausts to check I don't know what they were doing but they weren't doing very much.
October 23, 2025
Reply from Protyre Autocare - Colchester
Dear James Motchman,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our XXXX branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Experienced reception guy
October 29, 2025
Reply from Protyre Autocare - Colchester
Hello Donald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Steve and Amy excel
Took my Vauxhall Corsa for its 5th MOT - Steve is the reason we keep going back, he is genuine and will help you,
Amy was looking after us this time , a real credit to this company.
If you need an Mot then use Protyre
October 23, 2025
Unprompted review
Reply from Protyre Autocare - Colchester
Dear Hudson,
We're happy you had a positive experience during your MOT. It's great to know that our team at our Colchester branch, made such a positive impression.
We appreciate your continued loyalty and thank you for recommending our services!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Great service, great people who work at Protyre. The team are very friendly, polite, knowledgeable.
October 22, 2025
Very efficient
Very efficient, helpful service at all times. No job is ever a problem. .We can not ever fault Protyre Colchester.
October 13, 2025
Steve and the staff were very helpful…
Steve and the staff were very helpful and accommodating.
October 4, 2025
Reply from Protyre Autocare - Colchester
Hello Ms Reynalds,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Steve went above and beyond to get the…
Steve went above and beyond to get the new Pirelli tyres I wanted
September 26, 2025
Reply from Protyre Autocare - Colchester
Hello Mr Greenacher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Colchester
Dear Mrs Heather Garnham
We appreciate you taking the time to leave us this great review!
We're so happy to hear you found our team friendly and helpful and booking easy at our Colchester branch .
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Colchester
Dear Rod Johnstone,
We appreciate you taking the time to leave us this review.
We're delighted to hear you're happy with our service at our Colchester branch . We value your business.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Colchester
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Incredible Service
Steve and his team couldn't be more customer focused. I had a blow out in appaulling weather conditions on Saturday (15/09/25), but despite being really busy they made time to replace both front tyres. Steve was honest and explained the car was safe to drive even though there as not capacity to do the tracking. The tracking, as promised, was completed this morning.
September 17, 2025
Unprompted review
Steves a great Man to have front of…
Steves a great Man to have front of house. These guys work hard and will have an honest conversation with you about your car.
September 15, 2025
Reply from Protyre Autocare - Colchester
Dear Mr Edwards,
We're happy to hear that you had a positive experience at our Colchester branch.
We appreciate your kind words about our team's hard work and honest communication regarding your car. Thanks for the feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great price and service
Arrived on time and car was taken to the fitting bay straight away. New tyres fitted in about 25 minutes and a paper health check on tyres and brakes delivered. Tyres were bought in line in advance with a great discount. All very efficient.
September 1, 2025
Really friendly accomodating staff and…
Really friendly accomodating staff and environment and always very professional.
September 10, 2025
Consistency
As always, a great job at a good price with excellent and friendly communication.
September 8, 2025
Reply from Protyre Autocare - Colchester
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Not very impressed initially..
I went into the Reception (Colchester) on a Saturday Lunch time to book my vehicle in for 2 Front Tyres. After waiting a while at reception i was seen my a member of staff that i assume was having a bad day as all i got was a grunt and he was staring at me. Explained i wanted 2 tyres soon, gave him the type of tyre i wanted and got a 'we won't have them in stock' i said you can order them though? Yes, £170 per tyre fitted etc. Which i agreed as i'd been meaning to book it in for a few weeks.
The next part is my own fault, in the past they had said to me don't go to BlackCircles next time, come straight to us. Stupidly i checked Black Circles after having them fitted to find they were £122.22 per tyre fitted! (Exact same tyre)
Edit - After contacting Protyre as requested, i was contacted by Steve the Manager. Full apology given and came to a mutual agreement on the pricing. Handled with professionalism!
September 6, 2025
Unprompted review
Reply from Protyre Autocare - Colchester
Dear Steve Paget,
Thank you for bringing this to our attention, and we are sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
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