Protyre Autocare - Colchester Reviews 

1,614
TrustScore 4.5 out of 5

4.7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB


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Rated 5 out of 5 stars

I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more

Company replied

Rated 4 out of 5 stars

Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more

Rated 5 out of 5 stars

I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more

Company replied

Rated 5 out of 5 stars

I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom

  • 01206 210245

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,614)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Professional Servies…

Excellent Professional Servies Provided.
Brought my tyre replacememnt appointment orward as i had a long journey to make

November 26, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre fitted within the hour

Tyre fitted within the hour. Good internet in the Pirelli lounge.

December 1, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service

They were able to fit the tyres I wanted at short notice (next day), and while I waited, all for a competitive price.

November 26, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Andrew Gray,

We're happy to hear that we could promptly fit the tyres you wanted and provide a competitive price while you waited at our Colchester branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Always professional

Steve and his team are absolutely brilliant.
Straight talking so no confusion anywhere, truthful, trustworthy and knowledgeable!

The wife has always used Protyre, just a shame it took me so long to become a customer.

October 15, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr Poole,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional helpful crew

Very professional helpful crew
Great price
Well recommended

November 14, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr and Mrs Pearce,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and polite

Had a blow out on the a12 after trying 3 different places I found this one on google I gave them a call and they was very polite and helpful got a new tyre within 30 minutes

November 19, 2025
Rated 5 out of 5 stars

Reliable and friendly service

As always, a reliable and friendly service at an acceptable price

November 10, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr Foley​,

We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Steve and his team are always friendly

Steve and his team are always friendly, honest and efficient.
I went for a tyre check and was advised that one tyre had a split in the side wall and the tread was only 2mls. I only had to wait a short while, new tyre fitted and away I went. Excellent service as always.

November 3, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Hassle free

Hassle free, prompt service. Will definitely use again.

November 12, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Judith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I didn't have an appointment

I didn't have an appointment, just pulled up spoke to the guys about the problem, no problem for them, checked tyre sensors, located the problem & fixed it, in & out within 15mins, brilliant guy's

November 12, 2025
Rated 5 out of 5 stars
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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