Protyre Autocare - Colchester Reviews 

1,614
TrustScore 4.5 out of 5

4.7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB


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Rated 5 out of 5 stars

I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more

Company replied

Rated 4 out of 5 stars

Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more

Rated 5 out of 5 stars

I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more

Company replied

Rated 5 out of 5 stars

I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom

  • 01206 210245

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,614)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond.....

Having had an issue following a previous visit I am happy to report that the matter has been resolved to my complete satisfaction, I would particularly like to thank Steve the local manager who went above and beyond to ensure that the issue I had was resolved.
My faith in Protyre has been restored.

December 17, 2025
Rated 1 out of 5 stars
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Mr Mulley,

Thank you for your feedback. We're sorry to hear that you're have receiving emails from us however you have not used our colchester branch. 

We’ve been in contact with the data team and can confirm that your details have now been unsubscribed from marketing communications. 

We apologise for any inconvenience this may have caused.

Kind regards,
Kayleigh
Customer Care – Protyre

Rated 5 out of 5 stars

Positive experience

Protyre was recommended to me by the garage I use for service and MOT. I found them professional and reasonably priced and would definitely use them again.

May 9, 2025
Rated 5 out of 5 stars

On track

good price for the tyres selected with a detailed report covering the wheel tracking and brakes.
The staff on the reception desk were friendly and helpful. In all a good experience compared to many other garages I have had dealings with.

December 10, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Roger,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, professional service with quality.

December 10, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The best

Excellent service all around. All the staff were friendly and helpful. Good range of tyres for all budgets and types

December 2, 2025
Rated 5 out of 5 stars

Great service

Great service, responded quickly and thanks to the fair prices I have booked my car in to replace the rubbers.

December 5, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Because they helped me

Because they helped me, when I needed it.

December 3, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Hello Mr Kirby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service very polite go out of…

Great service very polite go out of their way to help

December 3, 2025
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Phillip Calthorpe,

We appreciate you taking the time to share your positive experience you had with our team at our Colchester branch.

We're happy to hear that our team went above and beyond to assist you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

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