Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... See more
Company replied
Location
Switch location36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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See what reviewers are saying
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... See more
Company replied
The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... See more
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... See more
Company replied
Company details
About Protyre Autocare - Derby Mansfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom
- 01332 290699
4.7
Excellent
740 reviews
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Great MOT Service
Excellent service. The MOT was booked the night before. I dropped the car off in the morning, came back an hour later and it was all done.
July 20, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Howard,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was pleased with the service
I was pleased with the service. I knocked one point of as the new receptionist told me my car had failed its mot, which it hadn't. OK if you know that person really well.
July 17, 2026
i got a nail in my tyre and Protyre…
i got a nail in my tyre and Protyre sorted it out straight away. As it hadn't punctured the tyre they didn't charge me. Very helpful.
June 29, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Philip,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Phillip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went in to book aircon service
Went in to book aircon service. They said they could do it straight away instead of booking in for later date. 1 hour later all done and they even matched an online price offer they had on group on! The guy at the desk was very friendly with great customer service. Will recommend to everyone. Thanks
July 15, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
Excellent, friendly and professional service from Jon and other members of the team, a busy waiting room was well looked after and even offered bottled water as it was an incredibly hot day, price for air con regas was cheaper than other locations, not and service good value- 10/10 will use going forwards as my go to garage.
July 11, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service 5⭐️
Great service, quick, and the team was very friendly and professional
July 15, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Neculai,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service
Nice people
They gave cold water for free
Appreciate it
July 11, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mohammad,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mr Carter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and curtious
They were professional and curtious. Explained the warranty how it worked. Waiting time was decent. Pleased with results.
July 8, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Eric,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and friendly staff
July 6, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Jackie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent experience
Excellent experience. Everything explained in detail. The process, what to expect and how long it would take. The AC has been working brilliantly after the regas.
July 3, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Shrey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly while still remaining…
Friendly while still remaining professional. Waiting room provided. Seemed busy which is good. Explained clearly what needed to be done for repeat MOT
June 29, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Linda,
Thank you for your fantastic feedback! We are delighted to hear that you found our team at Derby friendly and professional. We always aim to clearly explain any necessary work.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Ivan,
We're so glad to hear you had a great experience with our full service and MOT. We appreciate your continued trust in us!
Best regards,
Eddie
Customer Care - Protyre
excellent knowledgeable people did a…
excellent knowledgeable people did a great job. I will use them again, thank you for your professionalism, Simon
June 22, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I arrived unexpectedly & was amzed that…
I arrived unexpectedly & was amzed that the tyre man was able to start my job almost immediately. After a short time he came in with bad news that I needed another tyre as well on my van but that wasn't a big deal as I realised the problem was somewhere I couldn't see so I said yes & it was done quickly & to my great satisfaction!
June 8, 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Peter,
We are so glad to hear that we could assist you promptly with your tyre needs. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
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