Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
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See what reviewers are saying
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more
Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more
Company details
About Protyre Autocare - Dorchester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom
- 01305 266722
4.8
Excellent
522 reviews
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Very welcoming and helpful
Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
July 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
What a rip off
One price on the Internet, a big increase on the actual bill, your done. Won't happen again
June 9, 2026
Reply from Protyre Autocare - Dorchester
Dear Customer,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Called in today to get puncture fixed
Called in today to get puncture fixed. Excellent customer service. Polite, pleasant and efficient.
June 23, 2026
Unprompted review
Reply from Protyre Autocare - Dorchester
Hello Ben,
We are so glad to hear we could assist you with your puncture repair! We appreciate your kind words about our team's service.
Best regards,
Eddie
Customer Care - Protyre
The staff were fantastic.
June 22, 2026
Reply from Protyre Autocare - Dorchester
Hello Rachael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel swap Very helpful with swapping a full set…
Very helpful with swapping a full set of tyres, very quick and efficient
June 22, 2026
Reply from Protyre Autocare - Dorchester
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I'd never use anyone else
I'd never use anyone else. Team are super friendly and helpful. Work carried out quickly and without fuss. Top notch service.
June 17, 2026
Reply from Protyre Autocare - Dorchester
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Daylight robbery (Dorchester protyre)
Be very wary of going here, I’ve used them many times even before the name change.how ever I went there today with a puncture and needed a new tyre and asked for the same Goodyear tyre to match the rest and he quoted £140 I was shocked he dropped to 130 then 110 he then went and asked someone more senior and he said that’s the best price I asked for the wheel to be put back on and went on my way put the same tyre into the branch website and it was £102 which is still a lot, called set tyres and they quoted £84 straight away, very fishy lost my trade off many years, so check before you go.
June 9, 2026
Unprompted review
Reply from Protyre Autocare - Dorchester
Dear Stephen Hutchins,
Thank you for notifying us of your concerns regarding the quoted cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I turned up in need of a tyre and the…
I turned up in need of a tyre and the staff immediately identified what I needed and were able to fit it straight away.
June 3, 2026
Reply from Protyre Autocare - Dorchester
Hello Kerry,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Dorchester are always…
The guys at Dorchester are always great. Professional and cheerful.
However, booking through Protyres website could be improved- site is clunky.
June 3, 2026
Have used Dorchester before
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately use again.
Thank you.
June 3, 2026
Great service
Great service. Quick, efficient and knowledgeable. Can fully recommend them for all your tyre needs.
May 27, 2026
Quick easy and reasonably priced.
May 20, 2026
Professional and friendly service
I ordered two tyres and an air conditioning re-gas. I arrived a little early but the staff started work straight away and did a professional job. The staff were friendly and helpful and the price was competitive so a very positive experience.
May 13, 2026
Friendly and efficient service.
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even when busy, which is most of the time! They're a small, friendly team who do a great job with courtesy and good humour. Highly recommended.
May 5, 2026
Great service from the team
Great service from the team. 2 new tyres fitted in 15 minutes.
May 6, 2026
Aircon Regas Offer
Arrived & staff were waiting for me. I left car & it was waiting for me on my return. Work carried out as expected.
April 23, 2026
Ordered and paid on the excellent…
Ordered and paid on the excellent website and the team in Dorchester was expecting me and fitted the tyres in no time at all.
May 4, 2026
Brilliant service every time
Brilliant service every time. Very knowledgeable and friendly.
April 22, 2026
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