Protyre Autocare - Dorchester Reviews 

523
TrustScore 5 out of 5

4.8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


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Rated 5 out of 5 stars

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

Company replied

Rated 5 out of 5 stars

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more

Rated 5 out of 5 stars

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more

Rated 5 out of 5 stars

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom

  • 01305 266722

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

A professional outit always helpful.

A professional outfit of very good natured and helpful people never too much effort to help you no matter what the circumstances. I have supported them for 10 years and will continue to do so. Prices excellent. Best set of tyres I have ever bought fitted last year.

March 4, 2026
Rated 5 out of 5 stars

Friendly quick service

Friendly quick service. No messing about just straight down to the job. I watched them change the tyre from the office door and it was obvious that they knew their stuff. Excellent.

March 4, 2026
Rated 5 out of 5 stars

Two new tyres

Work was started punctually (ie time of appointment).
Work was completed in good time (20 minutes to replace 2 tyres).
Friendly atmosphere and comfortable waiting facility.

February 9, 2026
Rated 5 out of 5 stars
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Andy,

We're happy to hear that you had a great experience at our Dorchester branch.

Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Rated 2 out of 5 stars

Poor communication...

My wife turned up at the original appointed time to be told the tyres weren't in. It is an 18 mile round trip and I had not been informed of any problems.
All my wife was told was, "There are internet problems..." There was no apology given at the time or when she went back.
She had to re-book for the following Monday.
To date we have not had any apology and we are very disappointed with the service given.

January 14, 2026
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Graham Old,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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