Protyre Autocare - Dorchester Reviews 

523
TrustScore 5 out of 5

4.8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

Company replied

Rated 5 out of 5 stars

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more

Rated 5 out of 5 stars

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more

Rated 5 out of 5 stars

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom

  • 01305 266722

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and friendly

Friendly, helpful, professional staff. A definite recommend.

January 12, 2026
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were very helpful and made…

The staff were very helpful and made sure I fully understood why they couldn't repair my tyre. They also made sure I ordered the correct tyre online as they are cheaper than in store. Thanks again to Dorchester branch of protrye they were more helpful than another branch locally.

December 8, 2025
Rated 5 out of 5 stars

The staff were very efficient …

The staff were very efficient and quickly completed the work.

December 15, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Malcolm Sidney,

We appreciate you taking the time to leave us this five-star review!

We're happy to hear that our staff were efficient and quick to complete the work at our Dorchester branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service , competitive price . , really useful advise . I regularly use protyre Dorchester and have always received good service .

December 10, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service all round

Great service. Friendly helpful staff and really quick fitting of tyres all at an amazing price. Highly recommend Pro-tyre Auto-care in Dorchester. Many thanks.

December 3, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Found the right product, ordered them and then fitted them very promptly.

November 14, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class customer service from…

First class customer service from friendly and knowledgeable technicians. Lovely complimentary coffee was a bonus, I wouldn’t go anywhere else!

November 6, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Carly,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Turned up early for my fitting

Turned up early for my fitting. Staff were friendly and offered to get on with the fitting straight away. Answered my questions and offered advice. Job done extremely efficiently and on my way before my appointment time arrived
Very happy customer

November 5, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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