Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
Company replied
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See what reviewers are saying
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more
Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more
Company details
About Protyre Autocare - Dorchester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom
- 01305 266722
4.8
Excellent
523 reviews
Asks customers to review
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Really great service
Really great service , thank you again ; I will definitely come back to you guys in future :-) easy to book an appointment and was seen right away when I arrived.
November 5, 2025
Great value and service
Easy to use website. Best price. Convenient time to book. Great helpful staff - thank you.
October 31, 2025
May use AI-assist with repliesRead more
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Excellent service
We visited the Dorchester branch of Protyre this morning to have our tyres checked.
Neil and Stuart were both so helpful and accommodating. Not only did they sort the tyre they had a look to see if anything else was amiss. Such good service.
10/10 *****
Ken Simmons
November 3, 2025
Unprompted review
Reply from Protyre Autocare - Dorchester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service very professional in what…
Great service very professional in what they do and friendly with it great advice and very knowledgeable about the business
Neil Stuart Richard and Evan are a lovely team and make you feel at ease with everything that is being done to your vehicle
October 15, 2025
Great service without the wait.
October 10, 2025
Reply from Protyre Autocare - Dorchester
Hello Howard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dorchester
Hello Mrs Pollendine,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good experience
Good experience. Friendly, helpfull staff, very small wait time. Will use yet again.
September 29, 2025
Great service hit a rock blew a tyre…
Great service hit a rock blew a tyre put spare on, booked online sorted within the hour tracking done and on the road. Just what you need they did a great job.
September 22, 2025
Reply from Protyre Autocare - Dorchester
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dorchester
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dorchester
Hello,
We're happy to hear that your tyre change was completed efficiently by the team in centre. Thank you for your positive feedback; we appreciate it very much.
Best regards,
Eddie
Customer Care - Protyre
Helpful staff
Staff are always welcoming and give great service. Prices competitive
September 8, 2025
Reply from Protyre Autocare - Dorchester
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dorchester???
Difficult to provide a review of Protyre Dorchester as I don’t think I’ve ever been there. Weird to be asked to comment.
September 8, 2025
Reply from Protyre Autocare - Dorchester
Dear Emyr Evans,
Thank you for taking the time to bring this to our attention. We are sorry this has happened.
We have raised this with our Customer Database team who will investigate into this matter further.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Amazing
Amazing. Ordered tyres through Black Circle who got themselves confused and advised me my slot was cancelled. I took a chance and went anyway. Tyres fitted no problem at all. Thanks.
September 5, 2025
Unprompted review
I found the staff very helpful and friendly.
I found the staff very helpful and knowledgeable, they advised me against buying Michelin Primacy 4 tyres as I only do low mileage. The reason they gave was Michelin tyres tend to perish on the side walls over time, so are better suited for high mileage. The tyres they suggested were cheaper but better suited for my needs.
I also asked for the tracking to be checked and adjusted if required. They stated that the tracking was ok and no added charge was necessary.
Very good service and would certainly recommend.
One word of advice to anyone using this company is, you have to book a time for the work required so don't be late as they are quite small and you could lose your slot.
August 13, 2025
Excellent service with a smile.
Excellent service with a smile.
Easy to make an order and make a booking to suit online.
Protyre have got it just right, that is why have used them for many years.
August 20, 2025
Brilliant company
Brilliant company, been coming for years (used to be Bathwick tyres) and won't use anyone else. Always polite and efficient and big shout out to Neil.
August 18, 2025
Unprompted review
Reply from Protyre Autocare - Dorchester
Dear Customer,
We appreciate your long-term custom at our Dorchester branch , and are so glad you value our efficient and polite service.
It's great to hear you had such a positive experience.
Thank you for mentioning our team member Neil!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I Arrived early
I Arrived early , but there was no waiting and your tyre fitter was polite and professional.
August 15, 2025
Reply from Protyre Autocare - Dorchester
Hello Gina,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Had a puncture on our holiday
Had a puncture on our holiday. Went to the garage and was helped immidately. Puncture could be fixed and was done so quite addequately. I was on my way in no time. Thanks so much!
August 13, 2025
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