Protyre Autocare - Dorchester Reviews 

523
TrustScore 5 out of 5

4.8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

Company replied

Rated 5 out of 5 stars

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more

Rated 5 out of 5 stars

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more

Rated 5 out of 5 stars

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom

  • 01305 266722

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Most recently had an aircon regas, booked and paid for online and carried out the next day. Previously this year I have had a puncture repair and also two new front tyres. The team is always very helpful.

July 31, 2025
Unprompted review
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Alan,

We're happy to hear that your experiences with us have been positive! It's great to know that you find our team helpful and that you were satisfied with your aircon regas, puncture repair, and new tyres. Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Have used Protyre on a couple of…

Have used Protyre on a couple of occasions now. Staff are always really helpful and pleasant. Work is top notch and pricing really competitive too. Recommended 👍

August 5, 2025
Unprompted review
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Paul,

We appreciate you sharing your positive experience at our garage. We're happy to hear that our team's helpfulness and quality of work met your expectations. Thank you for the recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Servide

The Gooodyear tyres were competitively priced. The staff at Dorchester were professional and very helpful

July 21, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Important questions and positive answers

On the off chance I popped in to your Dorchester Pri tyre to ask if they would check my tyres for me as was unsure of the tread. The staff were very friendly and polite and advised me to change 2x tyres . As the tyre was not in stock they ordered them there and then.
The tyres were in within 24hrs and the tyres were changed promptly and professionally. Could not fault the staff and would recommend them to friends and family.

June 30, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hello Patsy,

We're happy to hear that you had a positive experience with our team. We appreciate you highlighting their friendly, polite, and professional service when you needed your tyres checked and replaced. We're glad that we could promptly order and fit your new tyres. Thank you for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff are always friendly and super…

Staff are always friendly and super helpful! Have been using this place since it was known as Bathwick, and won’t go anywhere else for tyres now!
Went this morning to get a tyre fitted, and the service was quick and very well done.
Keep up the good work guys! :)

July 1, 2025
Unprompted review
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Hell Aimee,

We're happy to hear that our team in centre has consistently provided friendly and helpful service! Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Went to Dorchester and they couldn’t have been more helpful. Had to order our tyres and they were in the next day by 09:30am. Fitted them quickly as well.

Good price, good service and good product.

Will definitely come back for any tyre, battery, brakes, air con, wheel alignment or exhaust needs.

Coffee is good too!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Dorchester Protyre First Class

Dorchester branch are amazing.

Despite being really busy they helped me with my puncture and were thoughtful offering a drink whilst we waited.

I bought my last set of tyres here and will stick with them as the service they offer is rare these days.

June 12, 2025
Unprompted review

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