Protyre Autocare - Dorchester Reviews 

523
TrustScore 5 out of 5

4.8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


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Rated 5 out of 5 stars

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

Company replied

Rated 5 out of 5 stars

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more

Rated 5 out of 5 stars

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more

Rated 5 out of 5 stars

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom

  • 01305 266722

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

35,519 reviews in the last 12 months

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Rated 3 out of 5 stars

very happy with my tyres but when they…

very happy with my tyres but when they were fitted the mechanic told me my tyre light was on the dash and it would go out in a couple of days. this didnt happen and when we checked the tyre pressue and they were all at 32 and should have been 36.

June 11, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Jackie Wyllie,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good prices with excellent service

Good prices with excellent service. Very smooth purchase, ordered one day and delivered the next to the Autocare branch. On my arrival they knew about my order and fitted the 2 tyres efficiently. Seemed quite friendly. Would definitely recommend.

May 9, 2025
Rated 5 out of 5 stars

Excellent service

Excellent, friendly, prompt service from the Protyre team. The garage and reception were also immaculately clean. I have no hesitation in recommending Protyre Dorchester and will definitely visit them again in future.

May 9, 2025
Rated 5 out of 5 stars

Very good…

Had to change booking time at last minute - polite staff - no problem to change time.

When I arrived both tyres were changed in 20 minutes and I was on my way.

Top service!

May 14, 2025
Rated 4 out of 5 stars

Excellent customer service

I have used Dorchester Protyre a few time and used to always us it when it was bathwick tyres. The Staff are amazing the only reason I can't give it a 5 out 5 is there do seem to be pricing themselves out of the market which is such a shame. So to keep my custom they are going to have to start looking at there pricing. As there staff are a 10/10
Thank you Annie with the yellow ds3

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really concientious mechanics /…

Really concientious mechanics / technicians professionally and ably led by the Manager Neil. They all were very diligent, resourceful in locating the elements on the car to regass the aircon. Thanks you - always a good experience at protyre Dorchester.

March 26, 2025
Rated 2 out of 5 stars

As per my Black Circles Review

As per my Black Circles Review. Your Dorchester Branch would appear to be understaffed and the staff stressed. Having waited in reception for what seemed like ten minutes without being attended to whilst the phone was constantly ringing. I walked into the fitting bay for assistance. All of your staff were too busy to stop. I was eventually told I was too early for my allotted 'fitting slot' and to go away and comeback at 10.00. However, I decided to leave my car at Protyres and came back at 10.20 to thankfully find my car ready to drive away with 4 x new tyres.

March 19, 2025
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Jonathan Taylor,

Thank you for taking the time to raise your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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