Protyre Autocare - Dorchester Reviews 

523
TrustScore 5 out of 5

4.8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

Company replied

Rated 5 out of 5 stars

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more

Rated 5 out of 5 stars

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more

Rated 5 out of 5 stars

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom

  • 01305 266722

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Another happy customer!

Really helped me out of a jam after I had a flat tyre - all repaired and back on the road very quickly, such good value for money. Friendly, considerate and helpful service - turned a frustratingly bad start to the day into a much more positive experience than I anticipated! Very much appreciated, thank you 😊🌟🌟🌟🌟🌟

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Super service over 20 yrs so they must be doing something right!

Asked for advice over tyres on newly purchased car from VW .
Protyre tech was concerned at wear on sidewall !
So was I and also our local VW dealer said the same .
Ordered two new tyres for the front and they arrived next day and were fitted and balanced as normal .
VW dealer I purchased the car from recompensed me for the cost.
Well done Protyre protecting me and my wife from possible disaster.

February 3, 2025
Rated 2 out of 5 stars

Had no record of my appointment made…

Had no record of my appointment made through Blackcircles. Didn’t know if my tyres had arrived. Did find them and fit them despite being understaffed and not happy. Won’t be using them again.

November 27, 2024
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Kate,

Thank you for bringing this to our attention and we are sorry to hear that there had been an issue with your booking made via Blackcircles. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient service

Bought two budget tyres for my C1. Pulled up at the time I had specified. Was told I could wait in the waiting room where I was offered free use of the coffee machine.
Fifteen minutes later the work was complete, and I drove away with no fuss or bother. The price was similar to other tyre fitters but Protyre allowed me to book an appointment and there were no "hidden" extras. Payment is made when booking your slot/choice of tyre.

November 14, 2024
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Ayrton was incredibly helpful and gave sound, honest advice. He saved me from having to spend a lot of money for which I am very grateful and I will certainly be using Protyres Dorchester again. Highly recommended.

November 14, 2024
Unprompted review
Rated 3 out of 5 stars

Had to wait quite a long time after…

Had to wait quite a long time after arrival at my appointed time, but otherwise fine.

October 30, 2024
Protyre Autocare - Dorchester logo

Reply from Protyre Autocare - Dorchester

Dear Nigel,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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