Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
Company replied
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See what reviewers are saying
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... See more
Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... See more
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... See more
Company details
About Protyre Autocare - Dorchester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, United Kingdom
- 01305 266722
4.8
Excellent
523 reviews
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Great service from start to finish.
July 17, 2024
Great choice for new tyres
Competitive online prices & discounts, great local centre (Dorchester) - professional, helpful, friendly and respectful. Not pushy. Price quoted online was price charged - no unexpected extras - no nasty surprises. Honest advice on remaining life of other tyres. Will not hesitate to use again.
July 9, 2024
Really helpful staff
Really helpful staff. They found the problem quickly, sourced the parts and completed the brake fault.
July 10, 2024
Friendly helpful team at the Dorchester…
Friendly helpful team at the Dorchester Branch who were able to provide guidance & advice on a range of suitable tyre. Nice tidy waiting area with tea & coffee available whilst you wait.
July 3, 2024
Excellent service
What an amazing experience being a disabled wheelchair user the lads have gone above and beyond lovely cup of tea made by Dowi and entertainment by Ian and Nelly, Stuart ,professional and helpful 😀 I would definitely recommend thank you so much guys five star service clean premises
June 24, 2024
Unprompted review
They didn't fit what wasn't needed.
Very Honest and didn't fit what wasn't needed.
Wouldn't hesitate in recommended them to other friends and family.
June 5, 2024
Bathwick Tyres (Protyre Dorchester)
Helpful, responsive, quick & price competitive.
Customer waiting area is 'tired'.
June 5, 2024
Great guys, great service!
I came in at 8:30 when they opened last Friday morning after hitting a curb, because I was trying to avoid an oncoming lorry that was on my side of the road, which resulted in splitting the tyre.
After a wonderful man stopped to help me put the space saver wheel on, I managed to get to the garage. They put a new tyre on for me and I was back at home and ready to start work all before 9:30!
Speedy service, wonderful guys. Hope you enjoyed your doughnuts!
May 31, 2024
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Terrible Service
Turned up for appointment and as made to wait. The tyre I had pre-paid for was not in stock. They told me to come back in the afternoon. I couldn’t because I was working - which was why I had booked the morning appointment. I was offered another tyre and told ‘it was the same spec and price’. I agreed to exchange but when I checked the price and spec online, the tyre I exchanged to was of a significantly lower quality (I had pre-paid for B but was given D quality). The tyre I was given was also £30 cheaper than the one I had already paid for. I complained but the tyres had already been fitted, I had to go back to work and I am sure nothing would have been said by ProTyre unless I had complained. Awful service.
May 25, 2024
Reply from Protyre Autocare - Dorchester
Dear Mr Rimmer,
We sincerely apologise for the inconvenience you faced during your recent appointment.
It is regrettable that the tyre you had prepaid for was not in stock. We understand your frustration and disappointment regarding the exchange of tyres and the difference in quality and price. Please be assured that we take customer satisfaction very seriously and are committed to resolving this matter promptly. We have raised this with the Area Manager who will thoroughly investigate the situation and take appropriate measures to ensure such issues do not occur in the future.
Thank you for bringing this to our attention, and the Area Manager will reach out to you shortly to discuss the details.
Kindest regards,
Georgia
Customer Care - Protyre
Welcoming
Welcoming, with job completed professionally. Good communication on what was completed including resetting computer. Plus ran through potential causes of wear & suggested options for rectification.
May 29, 2024
Very highly recommend!
Amazing, fast service and very helpful advice. Also noted additional important changes that were needed. Would very highly recommend!!
May 24, 2024
A little bit of a wait but the job was…
A little bit of a wait but the job was done well.
May 29, 2024
Easy to book
Easy to book
Great price
Lovely friendly team who made me welcome and confident in their ability
May 22, 2024
Great place
This garage is great, I always come here for tyres or a/c needs. Always friendly and approachable 👍🏻
May 22, 2024
Holiday here air con wanted regas
Holiday here air con wanted regas
excellent price easy to book
friendly
May 15, 2024
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