Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... See more
Company replied
Location
Switch locationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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See what reviewers are saying
First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.
Company replied
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more
Company replied
Professional well knowledgeable and friendly Manager booked in at 1pm finished at 1.45pm despite staff shortages that day add to that a great purchase price would recommend
Company replied
Company details
About Protyre Autocare - Exeter-Sowton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
- 01392360022
4.7
Excellent
748 reviews
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Fantastic service had two new tyres…
Fantastic service had two new tyres fitted very good friendly team.
April 15, 2026
Excellent service
Two recent visits for my sons various mishaps. Excellent, efficient service as always.
April 15, 2026
Decent Service and local
Decent Service, good communication. Prices are pretty reasonable too
April 15, 2026
I was well looked after by the team in…
I was well looked after by the team in Exeter. The service was excellent and the price quoted fair.
April 11, 2026
Unprompted review
Great staff and nice coffee from the…
Great staff and nice coffee from the machine in reception 👍
April 8, 2026
Staff were friendly
Staff were friendly. Service was fast. To top it off, there's a toy shop round the corner!
April 8, 2026
Customer service was very good young…
Customer service was very good young lady on receptionist was so good new her suff
April 8, 2026
Good service from start to finish with…
Good service from start to finish with tyres fitted in great quality.
The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,
I always advise people to use Protyre and this will continue
April 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Positive
Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.
After an initial issue the customer service from Toby was excellent.
April 1, 2026
Reply from Protyre Autocare - Exeter-Sowton
Dear ALD,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good customer service all round
Good customer service all round. Only negative thing was the waiting time.
April 1, 2026
Excellent service
March 28, 2026
Easy purchase and booking service
Easy purchase and booking service. On time and efficient despite being very busy
March 27, 2026
Very easy to deal with fast and…
Very easy to deal with fast and efficient- great service!
March 27, 2026
Fixed the problem.
March 18, 2026
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