Protyre Autocare - Exeter-Sowton Reviews 

Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.

Customer service was first class , really efficient and helpful, I dealt with toby he got the product I wanted at the price I wanted.dropped my car off and picked it up 45 minutes later . Recommend it to everyone.

I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.

The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.

Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.

Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!

Very efficient, friendly and helpful.

Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.

New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.

Great service, value for money ,amd good work

Hit something on the slip road, coming off the motorway, and tyre warning light came on. Headed straight for Protyre for a check up, to have confirmation of a rapidly deflating front tyre. Less than half an hour wait while a puncture repair was carried out. Lovely prompt service, cheerful and polite staff.

Fast efficient service at a great price thanks

The staff were very friendly replaced our tyre straight away highly recommended 👌

Had a punctured tyre that I wanted them to replace. So I ordered a new one online - same make, similar pattern.
After waiting for almost 2 hours for the job to be done, I got my car back with the same tyre on! They only patched it.
Luckily, I never drive away without checking.
I was told it was a mistake, but considering the similarity of the tyres, it left me feeling suspicious.
They offered to book me in for another day, but I won’t be going back after such a bad experience.
I just asked them to give me the tyre I paid for and drove away with it. I’ll rather pay another fitter to put it on than return to this place. I completely lost my trust in them.

Online pricing varies vastly from in person pricing. I had to argue then was begrudgingly told they would 'price match' their own website. This was before any work was carried out.

Wouldn't let be book online as stocks were low.

Booked in for 4 o clock to fix a puncture....didn't get my car back till 5....but it was busy

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four tyres changed. Not once was I approached to tell me what was going on. More ongoing information please!

Initially the experience was mediocre ..at best, had 4 x new tyres and paid extra for tracking & balancing.
Long story short, I commute 50 miles a day, 5 x days a week, and the car was shaking/vibrating at speeds over 40 mph..after 2 days I managed to get a slot and go back to get this problem sorted.. the lady on the desk was brilliant and the guy (baseball cap & glasses..sorry i didn't get your name) who recalibrated my tyres was awesome..I have my car back..and it drives like a dream..thank you..🙂

The customer service lady was very helpful (sorry forgot her name) and made me feel a valued customer. Put her in charge!
My new tyre was reasonably priced as is all their products and services.

Very helpful quick service when we got a puncture just down the road when on a shopping trip to Exeter with a car full
Great thanks

Friendly welcome. Helpful communication and efficient tyre repair. Thanks!

Good and friendly staff, but why can’t you get the same deals by phoning the garage as you can on the website. Also booking a time slot seemed to be overridden by women given priority is this company policy? Not a reality in equality times surely.