Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
Company replied
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Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
Company replied
Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassl... See more
Company replied
Visited this branch today after making an appointment yesterday. Staff were friendly and ready and started the tyre changes immediately. All done in less than 30 minutes. I will certainly recommen... See more
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Chris and the team made me feel very welcome and cared for. They took their time explaining what was required on my car and the costings. They completed the work in a timely manner and I felt like I w... See more
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Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
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Reply from Protyre Autocare - Ferndown Ringwood Road
Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day before for advice on tyres (Continental SportContact 7 vs 6) which was willingly given. Whilst I waited, the calm efficiency of the workshop was a stark contrast to my first experience there 4/5 years earlier. A change in Management/personnel has worked wonders. I'm a happy customer.

Reply from Protyre Autocare - Ferndown Ringwood Road
Knowledgeable staff, professional, friendly and happy to give advice. Gave an honest appraisal of existing tyres and which needed replacement. The appointment was on time and the tyre changes were completed quickly and efficiently.

Reply from Protyre Autocare - Ferndown Ringwood Road
Visited this branch today after making an appointment yesterday.
Staff were friendly and ready and started the tyre changes immediately.
All done in less than 30 minutes.
I will certainly recommend and use them again.

Reply from Protyre Autocare - Ferndown Ringwood Road
Good evening.
I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentive to the customer's requirements and always does a great job with my old car. I gave 5 stars to Tom, if it were possible I would have given 10 stars.
Thank you very much Protyre.

Reply from Protyre Autocare - Ferndown Ringwood Road
Friendly and knowledgeable staff provided excellent service. I could wait and enjoy a coffee while the work was done, knowing I was getting the tyres I needed at a good price. Very satisfied customer!

Reply from Protyre Autocare - Ferndown Ringwood Road
Staff where very helpful, they were busy but still managed to help out. Had a slow leaking value with a nail all fixed and on my way

Reply from Protyre Autocare - Ferndown Ringwood Road
They have a broad selection of tyres at competitive prices, but unlike most tyre places, they offer much more. I booked my car in for an MOT later that same week. It failed but they were able to schedule the repairs and the re-test pass for the very next day. Back home, I found that the advisories noted a nail/screw in a tyre that was not deflating. I was able to book it in for a check the same day, where they removed the screw and repaired the tyre at no charge! They give you a time when you book, and stick to it, their estimates of the duration for your job are accurate, and they have a comfortable waiting room with free coffee. On one of my visits, despite being fully booked, they were able to squeeze in and rapidly help out an unexpected lady with a damaged tyre who was, literally, on her way to Scotland. All of which is done in a polite, expert, honest and thoroughly professional way. Why go anywhere else?

Reply from Protyre Autocare - Ferndown Ringwood Road
The friendly staff service (Tom) was good as usual. The gold car service was carried out efficiently and the running of the car seemed to have improved after the service. Thank you.

Reply from Protyre Autocare - Ferndown Ringwood Road
Booked in for a Tesla MOT. 45 minutes later the car was ready to collect…. with a new MOT 👍

Reply from Protyre Autocare - Ferndown Ringwood Road
Pleasant staff and efficient service plus nice coffee!

Reply from Protyre Autocare - Ferndown Ringwood Road
The boys are absolutely wonderful, I have always had good service at Protyre. Went in with a puncture they sorted it out straight away all done in half an hour.

Reply from Protyre Autocare - Ferndown Ringwood Road

Reply from Protyre Autocare - Ferndown Ringwood Road
I've been using Bathwick/Protyre for over 30yrs. Never been beaten on price. Very refreshing to have helpful and polite staff. ( and a complimentary coffee always goes down well) 😃

Reply from Protyre Autocare - Ferndown Ringwood Road

Reply from Protyre Autocare - Ferndown Ringwood Road
Went online looking at tyre prices, good selection available with all the info required to choose.
Booked online for later that day, very simple process and not too long.
On arrival everything was sorted out with 2 tyres and tracking done within one hour.
Very polite and helpful staff.

Reply from Protyre Autocare - Ferndown Ringwood Road
very good experience overall, staff helpful and efficient.
Staff very helpful and knowledgeable very good service, thanks.

Reply from Protyre Autocare - Ferndown Ringwood Road

Reply from Protyre Autocare - Ferndown Ringwood Road
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