VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a ti... See more
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Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere... See more
Company replied
Protyre Ferndown branch did a great job in replacing two tyres with new valves and balancing at a very reasonable price,my only complaint is that it only took 20 minutes so I didn't get time to finish... See more
Company replied
Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
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Company details
About Protyre Autocare - Ferndown Ringwood Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
- 01202 855450
4.9
Excellent
2K reviews
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Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Jacob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Chris was very helpful.
Chris was very helpful.
The only problem was I had extreme difficulty getting through on the phone initially and when I called back to make the appointment.
October 14, 2026
Found the manager very abrupt.
Found the manager very abrupt.
No offer of a drink but when his friend came in he couldnt do enough for him.
Felt unwelcome
October 8, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Ejl,
Thank you for taking the time to raise your concerns.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, so we are sorry to hear that the service you received was not positive. We would appreciate the chance to discuss your experience in further detail, therefore someone from the team will make contact with you in due course.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Speed and efficiency.
October 12, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, sorted out MOT retest under difficult circumstances with staff illness.
October 9, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Best Protyre team ever
Chris and the team are always professional, friendly and helpful. Nothing is ever too much trouble. I call and the give me a time and my car is usually ready at the time predicted. Thank you
October 9, 2026
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Pauline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Just want to say thank you to Chris and…
Just want to say thank you to Chris and his team. Amazing service. They were brilliant. Thank you so much. Tina x
October 8, 2026
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Tina,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
You get fast service with very…
You get fast service with very competitive price's too.
October 7, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Sean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and good value price
October 7, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Guy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and tyres always use this…
Great service and tyres always use this garage so helpful
October 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Ollington,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Having used the pinehurst rd branch…
Having used the pinehurst rd branch before for my car and Campervan MOTs, I phoned to check that they still did them, as the website said they don’t. I was assured they would do them and got an appoint a few days later. Was told it would be about an hour and they would give me a call. True to their word, they did. As always, curious, polite and friendly. Explaining what may or may not need attention at the next service.
October 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and professional great servive
September 25, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Julie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff great customer service…
Friendly staff great customer service and wonderful atmosphere.
September 30, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Clarice Singh,
Thank you very much for leaving us this 5-star review. We always strive to ensure our customer service is the best it can be, so we are delighted to hear you are happy with the friendly staff and wonderful atmosphere you had from our team at our Ferndown Ringwood Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fast and efficient
Protyre Ferndown branch did a great job in replacing two tyres with new valves and balancing at a very reasonable price,my only complaint is that it only took 20 minutes so I didn't get time to finish my free coffee and read my paper! Well done to Chris Marchant and his team.
September 30, 2026
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mrs Morgan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick response
Rang after getting a nail in a tyre & was delighted to be able to call in immediately and receive swift attention.
September 25, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and helpful service.
I needed a tyre replacement and was offered an appointment for the next day. I was able to wait while the work was carried out - and it turned out I needed two new tyres, not one. Helpful advice.
September 28, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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