VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a ti... See more
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Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere... See more
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Protyre Ferndown branch did a great job in replacing two tyres with new valves and balancing at a very reasonable price,my only complaint is that it only took 20 minutes so I didn't get time to finish... See more
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Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
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Company details
About Protyre Autocare - Ferndown Ringwood Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
- 01202 855450
4.9
Excellent
2K reviews
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Requested old trues be place in boot…
Requested old trues be place in boot after removal. Not done. Manager had to get them and then they were placed in boot.
Took old tyres away but still charged for disposal?!
September 7, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Gerry,
Thank you for your feedback . We are sorry to hear that your recent visit to our Ferndown Ringwood Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Top notch service!
Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassle free way.
My "go to" garage now I've moved to the area.
September 7, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Another satisfied customer.
Chris, the manager, and his team are always very professional, friendly and helpful.
September 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service
Chris and the team made me feel very welcome and cared for. They took their time explaining what was required on my car and the costings. They completed the work in a timely manner and I felt like I was a very valued customer and will return again when I need anything else.
September 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear MR IAN JURES,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown Ringwood Road branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I have been MOT ing my car here for…
I have been MOT ing my car here for years. This year for the first time it failed on the hand brake. Chris and his team quickly had it fixed with a minimum of fuss and expense so that I can quickly get back on the road. I have no hesitation in recommending them. Thank you Chris, Mr MOT and the rest of the team
August 28, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Newman,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Ferndown.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Good, efficient and friendly service.
Easy online booking. Prompt receipt of vehicle and quick turnaround. Manager was welcoming and helpful to visitors and phone callers. Created a good feel and I will return!
August 24, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Peter,
Thank you for taking the time to share your really positive feedback! We are delighted to hear that you were pleased with the easy online booking, prompt service, and the welcoming manager. We are happy that you had a good experience and we look forward to your return!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Malc,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team in the centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Brilliant as always.
September 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Richard,
Thank you very much for leaving us this 5-star review. We are pleased that you had a positive experience. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
New tyre
The gentleman at reception came out and checked all my tyres as was advisory on mot and said it was fine but I decided to have it done anyway , I was given a good price and they changed it there and then , was really professional. Would definitely recommend for tyre fitting
August 25, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic support
Fantastic service, very knowledgable and ran to time. Very happy with the results
September 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear George Boultwood,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our service is excellent, so we are delighted to hear you are happy with the efficient and knowledgeable service you received from our team at our Ferndown Ringwood Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Liz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient with a friendly vibe
Very efficient with a friendly vibe, always a pleasure to deal with this company
September 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Derek baynes,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Ferndown Ringwood Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Chris made it easy
Chris made it easy, booking quick, fitting also on time, price acceptable, use them again anytime I need help.
Great customer service
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional
Very professional. Just an MOT This time but have in the past had tyres replaced. Found the best price for me and were fitted quickly a d efficiently. No fuss just very good service and amazing Coffee while waiting. Will most definitely use again in the future.
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Reynolds,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online, great service, staff are really helpful and polite, brilliant garage and service
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mrs Rihoy,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
As always very prompt and professional…
As always very prompt and professional service and also very friendly. Both myself and my family will be using them for all our servicing and tyres etc…
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and friendly
Very helpful and friendly, quick efficient and good value for money
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Dawn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
excellent service
I’d had the MOT done on my car and was told I had a nail in my rear tyre, but that it would be repairable. I took it to Protyre the follow morning and explained the issue.
I was offered coffee while they went off to sort my tyre out.
About 10 mins later I was told that it was only a pin caught in the tread so no repairs necessary.
The young guy who returned my keys said he had also checked the pressure on all my tyres.
When asking how much I owed, I was told there was no charge as nothing had been needed.
I thought this was remarkable service and will tell all my friends about my experience.
I have used Protyre previously to buy new tyres and found them friendly and professional.
August 27, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Judy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good prices and service
Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day before for advice on tyres (Continental SportContact 7 vs 6) which was willingly given. Whilst I waited, the calm efficiency of the workshop was a stark contrast to my first experience there 4/5 years earlier. A change in Management/personnel has worked wonders. I'm a happy customer.
August 31, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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