Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
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Booking done on line. Polite welcome. Requirments easily and quickly confirmed with choice of tyre company tyres. Expected work time indicated. Work started and was completed in time sugge... See more
Company replied
Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassl... See more
Company replied
Good evening. I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentiv... See more
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Company details
About Protyre Autocare - Ferndown Ringwood Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
- 01202 855450
4.9
Excellent
2K reviews
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This garage is very organised and a…
This garage is very organised and a great communicator. I had a mechanic who retired and recently found this garage. After getting 3 cars MOT'd and a service the other day. I've had consistent good service and will always recommend this garage to friends and family.
July 22, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Chris,
Thank you for taking the time to share your really positive feedback!
We are delighted to hear that you are happy with the consistent good service you've received from our team at our Ferndown Ringwood Road branch.
We appreciate you recommending us to your friends and family.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very quick efficient & friendly staff!
July 22, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good job
The guys here always do a good job at a good price. Friendly, efficient service.
July 13, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mike,
Thank you for leaving us this positive review. We are glad to hear that our team at Ferndown always do a good job on your vehicle and you find them friendly and efficient. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Carole,
We're happy to hear that our service was cost-effective and that our team in centre kept you informed and on schedule. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Called in the morning as car tyre…
Called in the morning as car tyre deflated and got an appointment for a few hours later. Established that there was an issue with the valve, which was replaced. Dealings with all staff pleasant, and service timely, efficient and good value.
July 21, 2026
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really great service
Really great service. Took care of the car with 2 new tyres and an MOT
July 20, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First class service very polite
July 20, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Rogers,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Happy with service received …
Arrived to have two front tyres fitted after ordering online. Informed tyres had not arrived. Had slow puncture in one of my tyres so had to choose a make of tyre in stock and not my original choice. Having said this I have to praise the staff at the Ringwood Road Branch in rectifying a situation which was not of their own making and for supplying and fitting a suitable replacement for which I am completing happy with. They did offer to fix the puncture and replace the tyres when original order had been delivered to their branch. I am completing satisfied with the level of service offered by the Ringwood Road Branch and will be using them again
July 15, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Alan Mitchell,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Mr Shackleton,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown Ringwood Road branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good
Just can’t think of anything that wasn’t done professionally. Friendly and helpful at reception with booking and completion of service & MOT within expected timescale
July 7, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent
Open garage where you can see the staffs working on your car through the reception. The best of all is the attitude towards saving customer's money. Over heard a phone call: Even through the customer directed towards changing the tyre because of a nail, the staff open up the option of patching (repairing) at half of the cost (or less). Overall, I was very impressed with the sense of transparency and the level of professional integrity. Will definitely use again in the near future.
July 10, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Vincent,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Trustworthy and very helpful
My car failed its MOT due to an issue with one of the lights. They kept the car for a couple of hours on the same afternoon, sorted the issue, explained exactly what the problem was and their charge was very reasonable. I have used them before for MOTs and cannot recommend them more highly. Their MOT charge is also very competitive.
July 10, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Kelvin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service. Always ready to help. Very polite and a coffee machine.
July 8, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr and Mrs Dawson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reliable for good service
Booked time , car taken for wheel to be repaired . All done quickly, prices as quoted.polite staff.
July 8, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Stephanie,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The booking process,service and the…
The booking process,service and the staff are always great. I have two vehicles looked after by Protyre and they always go above and beyond to get the job done at the best rate, explaining anything. That may come up in the future.
July 3, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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