Protyre Autocare - Ferndown Ringwood Road Reviews 

1,966
TrustScore 5 out of 5

4.9

Ringwood Road, West Moors, BH22 0AD Ferndown, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more

Company replied

Rated 3 out of 5 stars

Booking done on line. Polite welcome. Requirments easily and quickly confirmed with choice of tyre company tyres. Expected work time indicated. Work started and was completed in time sugge... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassl... See more

Company replied

Rated 5 out of 5 stars

Good evening. I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentiv... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Ferndown Ringwood Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom

  • 01202 855450

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,966)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Puncture due to Nail

Great help in accommodating my car as I limped in without a booking due to a puncture caused by a nail.
Assistant Manager Tom & mechanic Ollie sorted me out with a repair saving me loads.
A huge Thank you

July 8, 2026
Unprompted review
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Sherre,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always good service

Always good service. Good prices. Very helpful

July 6, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Dear Andrew pattenden,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received at our Ferndown Ringwood Road branch.

We appreciate your business and hope to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great experience

Pleasant, cheerful staff on the reception desk. MOT carried out within the estimated time and my car parked with easy access to drive out of your restricted car parked.

July 6, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Jackie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The Manager Chris and staff at Protyre are excellent.

The Manager Chris and staff at Protyre have been helpful, professional, welcoming and enthusiastic on EVERY occasion when I've visited. Their positive attitude and welcoming approach to everyone who walks through the door makes it a place people enjoy their experience. Thank you to Chris and staff.

June 29, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Patricia,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good customer care

July 3, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr McGill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service, reliable and trusted

Great service, quickly sourced and efficiently fitted 3x new tyres

July 1, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very easy to book following an MOT…

Very easy to book following an MOT reminder email.

June 29, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, quick turnaround for aircon regas and car now feels much cooler! Staff were friendly, booking online was painless and staff knew the booking without even looking it up.

June 23, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Celso,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was so easy

It was so easy. I just booked on line and payed with my £10off coupon, bonus. And within 45mins of dropping it off it was all done. Quick and efficient.

June 23, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Prior​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture fixed

Had a puncture. Speedily identified and repaired at a good price. Whole team very friendly.

June 29, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Chris was helpful and everything ran…

Chris was helpful and everything ran smoothly

June 29, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy process to book online and…

Easy process to book online and friendly staff at the Ferndown branch.
Very pleased will use again.

June 26, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Wyatt​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good price and easy to book and…

Very good price and easy to book and wait. Fitted fine for my MOT. Thanks

June 24, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Lin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

June 22, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Synge,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

We had a slow puncture

We had a slow puncture, we rang Protyre, they gave us a time the same day and the puncture was repaired.

June 22, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a pleasure dealing with Chris…

Always a pleasure dealing with Chris and his team. They give you a time and stick to it. Great service.

June 17, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service quick and very helpful…

Great service quick and very helpful even bought them cakes

June 17, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Charlotte,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional staff

Professional staff, prompt service and good price. Will use next time.

June 17, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb service as always

Superb, professional and friendly service as always from Chris, Manager and his team Thankyou....

June 12, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I booked the day before

I booked the day before. Forgot to check side lights! They replaced the bulb (charged me for it of course) which got my 2003 Subaru WRX through. Phoned me about it too.

June 15, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Anne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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