Protyre Autocare - Ferndown Ringwood Road Reviews 

1,966
TrustScore 5 out of 5

4.9

Ringwood Road, West Moors, BH22 0AD Ferndown, Dorset, GB


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Rated 5 out of 5 stars

Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more

Company replied

Rated 3 out of 5 stars

Booking done on line. Polite welcome. Requirments easily and quickly confirmed with choice of tyre company tyres. Expected work time indicated. Work started and was completed in time sugge... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassl... See more

Company replied

Rated 5 out of 5 stars

Good evening. I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentiv... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Ferndown Ringwood Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom

  • 01202 855450

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,966)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service faultless thank you

Excellent service faultless thank you

June 12, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello.,

We appreciate your kind words and are delighted you received excellent, faultless service from the team in centre. We look forward to welcoming you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Outstanding service

Outstanding service. I needed help quickly and they fitted me in, supplied and fitted 2 new tyres at a good price with 3 tyre options available at short notice.
Professional and pleasant throughout, nice waiting area, I would recommend their services without hesitation.

June 12, 2026
Unprompted review
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Melanie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Professional Service!

Excellent professional service!

June 12, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Farrington-Parker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Outstanding service from the guys at Protyre Ferndown-Ringwood Road

Outstanding service from the guys at Protyre. Tom was super helpful sorting out our Air-con regas and very knowledgeable all round. We returned the next day to have four new tyres fitted to our Jeep and the tracking sorted out. We were offered complimentary coffees from Chris and he made us feel very welcome and looked after. The overall price was the best in town by far so to have that level of customer service and price is a rarity nowadays. Will definitely be returning for our next MOT and for any future work needed.

June 10, 2026
Unprompted review
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Kendrick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Gordon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Antony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good great service ect mot all the…

Very good great service ect mot all the personal were very helpful all good 👌

June 8, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Brian​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb

Superb, they guys here were great! Chris Marcham reviewed what we needed, gave some great advice and the tyres were ordered and fitted on time without any issues. Seamless experience and competitive pricing!

June 8, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Weekes,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

We've used them for 30 years. Say no more.

Simple to go online to search. Selected Asda Tyres after inputting, initially, my registration, selecting alternative tyres to match those fitted, selected this local fitter who we've used for nearly 30 years and a convenient date and time.
Saved £25 on anywhere else which was a bonus too.
Protyre at Ferndown were the fitters. Polite, welcoming and knowledgeable and professional. We wouldn't go anywhere else, excellent service, car was kept clean, as dust covers used inside car. Even offered refreshments.
And yes, we were once stupid enough to go elsewhere. Found, half way down the motorway, that the alternative fitter hadn't torqued one of the wheels. So we literally trust the Bathwick Protyre Team with our lives.

June 3, 2026
Unprompted review
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Dear Kim Deabill,

We are so pleased to hear about your excellent experience with our online search and the fitting service.

It's wonderful to know that you found the process simple and that our Ferndown Ringwood Road branch provided such polite, welcoming, knowledgeable, and professional service.

We truly appreciate your loyalty over nearly 30 years and are glad we could save you money while ensuring your safety and satisfaction.

We understand the importance of trust when it comes to vehicle maintenance, and we are committed to maintaining those high standards.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I hit a high curb and nocked a chunk…

I hit a high curb and nocked a chunk out of my front nearside tyre , I managed to nurse my car for a mile or so to Protyre west Moors where in spite of them being incredibly busy they managed to fit me in and sorted me out with a new tyre within 1.5 hours which was pretty good going all things considered, staff especially manager were very friendly and professional

June 1, 2026
Rated 5 out of 5 stars

Aircon re-gas booking

Aircon re-gas booking. Accommodated my request for an early morning 'while you wait' appointment. 45 mins. Chris and the team - 'spot on' in completing with a full report.

June 1, 2026
Rated 5 out of 5 stars

Great Experience

Fantastic customer service from the manager Chris, as soon as I arrived, it was made very clear what was happening and a good structured plan was detailed to me about how long I'd be waiting, what my options were and what works were being carried out to my car. Chris also offered me a coffee, which was lovely - all in all, a great experience!! highly recommend.

May 27, 2026

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