I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
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See what reviewers are saying
During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more
Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres. I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyr... See more
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Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1K reviews
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Brilliant customer service
Brilliant customer service, polite and helpful counter staff- would always recommend
January 19, 2026
Excellent service
Dropped my car off at 3.10pm for a tyre change booked for 3.30. I popped to the shop and it was finished and ready to drive just before the booked time.
Excellent service
January 12, 2026
Excellent customer service.
Excellent customer service.
Didn't have to wait long and decent price
January 10, 2026
Very good experience on time very quick…
Very good experience on time very quick and all staff polite
January 14, 2026
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Folkestone
Hello Matt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Cheriton branch managed to fit me in
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very pleased with attitude, competence and efficiency.
First visit/check: 30/12/2025, fitted 2/01/26
December 30, 2025
helpful people
They did an honest job , with understanding and kindness - good helpful people
January 7, 2026
All worked out well as expected.
January 7, 2026
Very efficient with booking in and…
Very efficient with booking in and getting the job done and keeping me updated.
January 5, 2026
Reply from Protyre Autocare - Folkestone
Dear Allan Blackwell,
We appreciate you sharing your feedback regarding your recent service at our Folkestone branch.
We take pride in our efficient booking process, prompt service, and clear communication, and we're happy to hear that you experienced these qualities.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Very helpful staff & excellent service
December 26, 2025
Reply from Protyre Autocare - Folkestone
Dear Tricia,
We appreciate you taking the time to leave us this 5-star review.
We are happy to hear that you were pleased with our team and service at our Folkestone branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Pleased wih theresilt of my visit to…
Pleased wih theresilt of my visit to your workshop for tyre fitting. I would have liked acheaper quote, but now that the tryes are fitted I am happy with the result.
I will use you again.
December 22, 2025
They where really helpful.
December 22, 2025
Quick & efficient service, no hassles either.
Very quick & efficient, booked a time and no delays etc. No hassles either, competitively priced too
December 19, 2025
Reply from Protyre Autocare - Folkestone
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Paid over £130 for a 17" Sumitoto tyre…
Paid over £130 for a 17" Sumitoto tyre (supply and fit). Attempted to charge more till I pointed it out.
Needed a second one. Got the job done elsewhere for £99 with a better midrange tyre. Been going to Protyre for years. What's happened to you?
December 5, 2025
Reply from Protyre Autocare - Folkestone
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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