I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
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Company replied
Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1K reviews
Asks customers to review
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Fantastic service
Fantastic service, very professional as well as very knowledgeable advice.
Highly recommended
October 1, 2025
May use AI-assist with repliesRead more
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good advice
good advice - speedy service - friendly-pricing conscious - hassle free
September 22, 2025
Reply from Protyre Autocare - Folkestone
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have use them mainly for changing…
I have use them mainly for changing tyres ,and I can say that they did a good every time .
September 22, 2025
Reply from Protyre Autocare - Folkestone
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. I walked in not really expecting my car to be looked at there and then but I was told they would take a look. The man in the shop was polite and respectful, something you don’t always see. A good experience and good value for money.
September 15, 2025
Reply from Protyre Autocare - Folkestone
Dear Heather,
We're happy to hear that you received excellent service at our Folkestone branch.
We appreciate that you were seen promptly and found our team member to be polite and respectful.
We're glad you enjoyed your experience and value for money. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great customer service as always
Great customer service as always. Also put the tracking sweet, thank you guys.
September 10, 2025
They are reliable and friendly
Had to order tyre in but was there the next day, half hour and all done. Polite friendly professional service.
August 25, 2025
Reply from Protyre Autocare - Folkestone
Hello Mr Blackman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional,friendly and quick service
August 20, 2025
Excellent
Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres.
I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyres.
Today, I went to ProTyres Folkestone and was VERY IMPRESSED.
Excellent service and excellent value for money and, unlike their competitors (the last time that I had new tyres), ProTyre fitted the correct tyres.
August 19, 2025
Unprompted review
Reply from Protyre Autocare - Folkestone
Hello Geoff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
The team are always helpful
The team are always helpful, and carry out the works on time and efficiently. I am always confident that the job is being done right. I always recommend Protyre to friends and family.
August 15, 2025
Friendly and quick efficient service to…
Friendly and quick efficient service to replace damaged tyre with new product.
August 13, 2025
Excellent staff very helpful answered…
Excellent staff very helpful answered any questions I had thankyou.
August 11, 2025
Good Customer Service
Polite speedy service, with a smile. What I ordered, at the right time. Happy days.
August 6, 2025
Reply from Protyre Autocare - Folkestone
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Graham
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
very good service
August 6, 2025
Reply from Protyre Autocare - Folkestone
Dear keiron buckland ,
Thank you for your review!
We’re so pleased to hear you received great service at our Folkestone branch. Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Jo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Paul and Paula,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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