Protyre Autocare - Gloucester Reviews 

1,043
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 4 out of 5 stars

Have used before had four tyres changed then, today I only had 2 done. Don’t get me wrong they are very good but PLEASE CHECK TYRE PRESSURES BEFORE HANDING BACK TO CUSTOMER.. If it wasn’t for my... See more

Rated 5 out of 5 stars

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,043)

32,745 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Maxine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really very good service and best…

Really very good service and best supporting the front desk, very convenient

October 1, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Sinnaltamby​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

The company is not competent

The company is not competent, the employees who work there do not know their job at all, I do not recommend avoiding it from afar

September 26, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Customer ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

great service as always.

September 24, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello,

We appreciate you taking the time to leave us this review. We're delighted you're happy with our service. We value your business.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient service.

Fast and efficient service.

September 22, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Phil,

We appreciate you taking the time to leave us this excellent review! We're delighted you were happy with our team's service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly Staff Who Remember Customers

Attended at Protyre for an exhaust renewal. Was recognised by the staff and greeted warmly.
No problems but a bracket was missing from the consignment ( not their fault in reality). However, they were able to adapt another and thus ensure i was able to make a pre-arranged appointment.

September 4, 2025
Rated 5 out of 5 stars

Simon

Simon, managing your Cheltenham premises, is a great asset.
Helpful, welcoming and, if he can't help (as was the case recently) he arranged for your Gloucester branch to do so.

September 1, 2025
Rated 5 out of 5 stars

My Air-conditioning

My Air-conditioning - I phoned and asked a question about my air-conditioning and the guy on the phone said I would have to bring it in for them to check. Once they had the car on the ramp they could see that I had a leak on the compressor again and I would have to book the car in for at least 24 hours for the repair to be done, probably under warranty.

August 18, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Paul Kelly,

We appreciate you taking the time to share your experience you had at our Gloucester branch.

We're happy to hear that our team was able to identify the air conditioning issue and explain the repair process, including the warranty possibility and the time needed.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They were quickand efficent

They were quickand efficent, staff are very friendly

August 13, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Phillip​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look