Protyre Autocare - Gloucester Reviews 

1,040
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 4 out of 5 stars

The gentlemen that dealt with me was very, (very) polite and respectful. His people's skills was something I appreciated and recommended. The shop was very busy, others were waiting for their car, h... See more

Rated 5 out of 5 stars

I managed to book a back tyre for my Honda Pan European ST1100 with a brand i have always used at a very reasonable price and also opted for the tyre to be fitted there. I did this on line whic... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,040)

35,398 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service From Staff

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will continue to do so .

July 27, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used them few times with car and…

Have used them few times with car and van i like how they re-cable tied my hub caps and reset air pressure on car monitor. They are honest

July 15, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was a great experience

It was a great experience; they went out of their way to fix my puncture when they could have just told me it could not be fixed!

July 22, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Russell​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pain free, last minuting MoT booking

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make sure that you chose the correct branch on the webpage as the location isn't transferred from Google Maps!

I arrived 5 minutes before the MoT was scheduled and I had to wait ~45 minutes for it to be completed. It was a baking hot day, but the reception is fully airconditioned and complementary drinks are available form a vending machine.

July 15, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Neil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre bristol road,Gloucester

I managed to book a back tyre for my Honda Pan European ST1100 with a brand i have always used at a very reasonable price and also opted for the tyre to be fitted there.
I did this on line which also allowef me to pick a day and time.
Within a short time,the tyre was ready and off i went to be told they had no motorcycle tyre fitter that day and could not understand how on line had booked my bike in.
Although a wasted journey,i understand teething issues with on line versus actual branch capabillities and i was promised the tyre would be ready by 8.30 the next morning and i also recieved an appology from the guy who served me.
The following day,i returned at 9.30 to find the tyre fitted,balanced and was very happy with the branch for their service.
My motorbike then went for it's MOT and flew through without any issues so i was completely happy.
Thanks to all.

July 3, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I booked a 12 o'clock appointment for…

I booked a 12 o'clock appointment for two new tyres and front tracking four days in advance, we arrived on time and we were informed that they were busy so went down to Costa and returned at 1330 to be informed they were just starting the work they can put on the new tyres but can't do tracking or balance the rear wheels as requested as the were to busy. This was the complete opposite end of service I received a few years ago I'm afraid to say I will not be using them again

July 15, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Mr Ohalloran,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick service and incredibly helpful…

Quick service and incredibly helpful and courteous manager

July 15, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly Service

Friendly, personal service from Steve!

July 13, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service/staff and price all very good

Service/staff and price all very good

July 13, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service

Speedy service. Friendly staff. All round a great experience, would highly recommend.

July 8, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Dee,

We are delighted to hear that you had a great experience with our speedy service and friendly staff at our Gloucester branch.

Thank you for your wonderful recommendation!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I had pre booked my car in on a…

I had pre booked my car in on a Saturday morning and when I arrived the staff apologised that thete would be a long delay as they were short staffed, but they kept going and delivered good customer service and very polite and extremely apologetic,

July 4, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Nicola,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Lynne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, reasonable prices. Always try to fit you in even when busy

July 3, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very helpful

very helpful, gave a great solution and friendly

July 3, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

My experience in bringing my car for MOT @ Pro Tyre, Bristol Road

The gentlemen that dealt with me was very, (very) polite and respectful. His people's skills was something I appreciated and recommended. The shop was very busy, others were waiting for their car, he was the only person on the desk and he was running from the reception to the shop and although he seemed under pressure, he knew how to demean himself with the customer. I have dealt with the shop over the years and I could certainly recommend Bristol Road Pro Tyre to others

June 29, 2026
Rated 5 out of 5 stars

Great Service

After buying a tyre the previous week a great receptionist and an ideal engineer diagnosed an exhaust problam as a broken arm attached to the exhaust
Thanks guys. Will be back for whatever problem arrives in future

June 24, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Pearce,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff
Good job fitting new motorcycle tyres.

June 17, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Saunders,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic thank you

June 17, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Good price. Great staff. Loose bike wheels fitted with new tyre quickly even though I arrived early.
Thank you

June 9, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Phil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look