I managed to book a back tyre for my Honda Pan European ST1100 with a brand i have always used at a very reasonable price and also opted for the tyre to be fitted there. I did this on line whic... See more
Company replied
324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
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I managed to book a back tyre for my Honda Pan European ST1100 with a brand i have always used at a very reasonable price and also opted for the tyre to be fitted there. I did this on line whic... See more
Company replied
The gentlemen that dealt with me was very, (very) polite and respectful. His people's skills was something I appreciated and recommended. The shop was very busy, others were waiting for their car, h... See more
After buying a tyre the previous week a great receptionist and an ideal engineer diagnosed an exhaust problam as a broken arm attached to the exhaust Thanks guys. Will be back for whatever problem... See more
Company replied
The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more
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324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom
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Excellent !! Lewis and Steve were both really friendly and helpful would highly recommend
The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflation, and they reset the fault code on the car. Great service. THANKS
Carried out a proffesional service efficiently and cost effectively .

Reply from Protyre Autocare - Gloucester

Reply from Protyre Autocare - Gloucester
I visited protyres on the 14/05/26 , as my Nissan micra steering was wondering at various times when driving on the motorway to and through to Cheltenham hospital, as my partner had appointments. Now I had previously visited kwik fit and another garage that had both missed this , considering I did tell them the car felt very unsafe. Before I’d visited kwik fit for a set of front tyres I never had any such problems with the steering. Now after noticing I had problems with the steering I went back to kwik fit and reported the problem. They apparently said they have realigned the fronts and done checks.
Well the problem was worse than before. So decided to take the car to protyres on recommendations.
I would like to thank protyres and Nigel the manger at the Gloucester branch. They were the only garage that spotted the problem within seconds of checking the car. The lower arm bolt was loose, the drivers front right causing the swaying left and right.
Now 2 garages missed this considering one kwik fit said because my tracking was way off it was hard to correct and told me after the 2nd time to drive it and any problems come.
Now the 2nd garage said it was the drivers rear that was causing the problem.
Well once again protyres and Nigel saved our lives and we thank you very much
Best regards
Chris and Kelly
Very speedy and attentive service from the local manager
Always punctual for a booked MoT. Pleasant reception and courteous service from staff.
I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance

Reply from Protyre Autocare - Gloucester
Nigel and his colleagues did a great job getting my MOT sorted the same day with new tyres also fitted.
Great communication , wrong tyre ordered by myself but resolved with no problem as suitable replacement available in store . Many thanks
Quick and efficient. Didn't complain that it was the wrong tire unlike another place where I tried first. Will be coming back to get the rear one done at some stage
The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.

Reply from Protyre Autocare - Gloucester
Easy to book MOT online,Car done and ready within 40 minutes,Thank you
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