Protyre Autocare - Gloucester Reviews 

1,043
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 4 out of 5 stars

Have used before had four tyres changed then, today I only had 2 done. Don’t get me wrong they are very good but PLEASE CHECK TYRE PRESSURES BEFORE HANDING BACK TO CUSTOMER.. If it wasn’t for my... See more

Rated 5 out of 5 stars

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,043)

35,807 reviews in the last 12 months

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Rated 5 out of 5 stars

Obliging service

I always use Protyre for my tyre replacements. Always welcoming and obliging. I particularly like the fact that there is no television to watch/ listen to in the waiting room. Just my preference.

November 21, 2025
Rated 4 out of 5 stars

All good

All good, the garage opened on time, and a friendly member of staff was there. Comfortable surroundings, if one wanted to wait for their vehicle,

Telephone call within the hour, stating the test is complete.

November 13, 2025
Rated 5 out of 5 stars

Alway good service.

November 17, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mot and tyres and tracking

The staff are friendly always explain was has to be done lets you no how far along your car is never had a probable here thats why i always use them

November 12, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Walker​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good

Fitted 4 new tyres for me. Very good service.

November 12, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mac,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

I had the unfortunate experience of having a blow out in the M5.. I managed to get the space saver wheel on and drove to the nearest exit Gloucester. After a bit of internet searching Protyre was found, called and visited. The technician explained that he was stacked out with work but he would help us, but there may be a little wait. Seeing 4 customers sat waiting for their vehicles and then 2 further customers walk in to pick theirs up I was expecting to be a long time. The technician dealt with us as soon as he could and after an hour the new tyre that was a like for like tyre that had gone was fitted and I was driving away. Great service I wish I took note of the chaps name as he was Brilliant. He did say that his supervisor was on leave and he was stacked out with work. He deserves recognition for how busy but remained calm and polite under pressure. I usually use Protyre where I live so knew I could rely on a good brand outlet without getting ripped off.

November 12, 2025
Rated 5 out of 5 stars

Good quality tyre at a great price

Good quality tyre at a great price. Available next day. Fitted and balanced accurately at the agreed appointment time.

November 10, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Bradley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre always seem to be helpful and…

Protyre always seem to be helpful and do a great job at a fair price. I know that family and friends feel the same and would thoroughly recommend them

November 7, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Kieron​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online mots

Easy to book online mots. Good reminders via text. Welcoming and pleasant staff, all in all a good MOT and tyre company. I have used them for a few years now and the great service is pretty constant. Prices going up a bit but still worth paying a little extra ( but not too much extra)

October 22, 2025
Rated 5 out of 5 stars

mot/service

I managed to get an mot/service at short notice after being let down by a other garage. Really pleased with the service we got and will definitely be using protyre again in the future.

October 22, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Customer,

We're glad we could accommodate you at short notice after another garage let you down.

It's great to hear you were pleased with our service, and we appreciate you choosing our Gloucester branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Everyone in Protyre Gloucester are helpful, caring and friendly.

Everyone in Protyre Gloucester are helpful, caring and friendly. My latest visit for MOT and battery change was no different. Protyre are my go - to for sure.

October 17, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Lorraine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

In safe hands

Again , Protyre maintains great standards !!
Quick response for booking and very thorough, plus good explanation of the situation of the job in hand !!

October 13, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre puncture repair.

I rang up at the last minute for a tyre puncture repair, was book in and the problem fixed within a couple of hours. A great price too.

October 10, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello A. Todd​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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