Protyre Autocare - Gloucester Reviews 

1,041
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 4 out of 5 stars

The gentlemen that dealt with me was very, (very) polite and respectful. His people's skills was something I appreciated and recommended. The shop was very busy, others were waiting for their car, h... See more

Rated 5 out of 5 stars

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,041)

35,736 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m always pleased with the service at…

I’m always pleased with the service at protyre , they explain everything and the job is excellent thankyou

January 12, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Anna​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre repair

Had a slow puncture & booked for a new tyre online. Was able to get an appointment the next day & the team managed to repair the tyre & refunded the amount for the replacement the same day. Great team and great service

January 7, 2026
Rated 5 out of 5 stars

Excellent and helpful staff

Excellent and helpful staff, can recommend to all. Been a customer for years with no issues to report.

January 5, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Gary Dennett,

We appreciate you sharing your long-term positive experience you have has with our team at our Gloucester branch.

We're happy to hear that our staff has been helpful and that you recommend us.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

January 2, 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Leslie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely fantastic

They were very friendly and polite.

December 24, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Kim Wells,

We're glad you found our team at our Gloucester branch friendly and polite.

Thank you for sharing your positive experience with us,

we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Solid Work

Three tyres and a wheel alignment done quickly, solid work. All done before a long trip, so timing was perfect.

December 27, 2025
Rated 2 out of 5 stars

Don’t waste your time booking …

Booked online got to protyre and they tired to get me to go away and come back 1hr 30m later ! I’d booked the time slot for when I was free! Anyway long story short they finally agreed to do my alignment at my booked time after me insisting they do it at my appointment time, asked if they could also balance my front wheels at same time they said no! So drove to bathwick tyres and the balanced my wheels straight away they didn’t even charge me because of pro tyre not wanting to do it and apparently bathwick are part of pro tyre! The lads at bathwick where brilliant highly recommend them

December 15, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Dave,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Decent Friendly Service form a Trustworthy Garage

I was able to book an MOT for the following day using your website.

When I arrived, staff were coping with a massive ICT failure, meaning all systems were offline and yet the chap on the desk was polite, friendly and helpful, and they still managed to get my car in for the booked slot.

I have a good degree of faith in Protyre, in terms of the quality of work and the honesty of the staff

December 2, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mr Cuffe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Met by polite person behind the desk

Met by polite person behind the desk, pleasant waiting room, and tires fitted quickly.

December 3, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Anne Ricketts,

We're happy to hear that you were met by a polite person, found the waiting room pleasant, and that your tyres were fitted quickly at our Gloucester branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

We came across you online

We came across you online, as nobody could get hold of a wheel rim.The online platform was easy to use and was able to find the right size and make for our car.
The delivery was on time with a friendly service.

December 3, 2025

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