Protyre Autocare - Gloucester Reviews 

1,043
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 4 out of 5 stars

Have used before had four tyres changed then, today I only had 2 done. Don’t get me wrong they are very good but PLEASE CHECK TYRE PRESSURES BEFORE HANDING BACK TO CUSTOMER.. If it wasn’t for my... See more

Rated 5 out of 5 stars

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,043)

32,780 reviews in the last 12 months

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Rated 5 out of 5 stars

🚗 Top-Notch Service at Protyre Gloucester – A Local Gem!

I recently had my front tyres replaced and an MOT carried out at Protyre Gloucester, and I couldn’t be more impressed. From the moment I arrived at their Bristol Road location, the team was professional, courteous, and clearly committed to delivering high-quality service.

The tyre replacement was handled swiftly and with precision, using trusted brands that gave me confidence in both safety and performance. The MOT process was equally smooth—thorough, transparent, and reassuring. The technicians explained everything clearly, without jargon or pressure, and made sure I understood the results and any recommendations.

It’s refreshing to find a garage that combines technical expertise with genuine customer care. The waiting area was clean and comfortable, and the whole experience felt efficient and well-organized. Whether you're a local or just passing through Gloucester, Protyre is a reliable choice for anyone who values honesty, quality, and peace of mind.

Highly recommended—I’ll definitely be returning!

July 4, 2025
Rated 5 out of 5 stars

Good service

July 7, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Stephen Limbrick,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

The company were honest and helpful and…

The company were honest and helpful and carryied out the works with good communication from outset to completion.
Would use in the future.

May 21, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Ken Sewell,
We're happy to hear that you found our team at Gloucester branch honest and helpful, and that we maintained good communication throughout the project.
Thank you for your positive feedback, we appreciate it and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

No complaints.

No complaints everything done as requested, happy with service provided.

June 23, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

JC..

Excellent service allround, can't fault. Thank you.

June 23, 2025
Rated 1 out of 5 stars

Upselling to a female!!!

I've used Protyre for all my cars for 20 years. Disappointingly i sent my wife for simple puncture repair for her to bombarded by upselling attempts to change all 4 tyres as "the repair would not last" and the the tyres were down to 3mm (very much rounded down i may add). These are tactics you find as other tyre factors and Protyre has now battled to match them at the bottom of the pond.

June 13, 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Matthew Parker,

Thank you for taking the time to raise your concerns.

It is important to us that all our customers feel looked after and receive the same excellent customer service, so we’d like to talk this through with you so we can look into it. The Area Manager has been notified of this and will be in touch to follow this up.

We apologise for the inconvenience.

Kindest regards
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

excellent service

So far excellent service MOT’d within the hour, helpful and friendly staff, pricing reasonable.
Service coming up so will do another review once completed.

June 11, 2025
Rated 5 out of 5 stars

MOT Done

MOT Done. Had an excellent experience from start, booking an appointment to finish, handing over the keys. Everything was so smooth. Car collection on time, handover on time. No time waste, means a lot to me. Receptionist and MOT person, both interacted politely and answered all the questions.

June 6, 2025

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