Protyre Autocare - Guildford Moorfield Road Reviews 

1,599
TrustScore 5 out of 5

4.8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


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Rated 5 out of 5 stars

We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... See more

Company replied

Rated 5 out of 5 stars

I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... See more

Company replied

Rated 5 out of 5 stars

I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... See more

Company replied

Rated 5 out of 5 stars

Very pleasent staff both booking in and mechanic, waiting for me when I arrived and got straight on with my MOT ,as I waited I could see on a Tv screen the car being checked. Clear advice given afterw... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Guildford Moorfield Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom

  • 01483 566355

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,599)

33,606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

I can't fault how helpful the front of office staff were especially Becky. Very knowledgeable and helpful. Would definitely recommend to family and friends

May 13, 2026
Protyre Autocare - Guildford Moorfield Road logo

Reply from Protyre Autocare - Guildford Moorfield Road

Hello Mr Johnson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The process was simple from beginning…

The process was simple from beginning to end from booking on line to getting the work completed in a swift and efficient style.

The staff were very helpful and pointed out a few advisories and provided me with a quote which was extra to what I attended for.

Great experience from the team

June 3, 2026
Rated 3 out of 5 stars

Overworked staff

The staff were lovely and clear, but they had too many customers and not enough staff.

May 25, 2026
Protyre Autocare - Guildford Moorfield Road logo

Reply from Protyre Autocare - Guildford Moorfield Road

Dear Phil Leach,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre Guildford - Simply The Best!

The team at Protyre Guildford are just brilliant.

THE best customer service you will ever receive in a garage, they take such great care of your vehicle as well as you. Fair, reasonable and transparent prices. Truly not a better garage to take your motor to!

Becky, Mick, James & Adam - thank you so much for looking after me and my car, and getting it through it’s MOT.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!

I had metal dust caps stuck to my tyre valves and was worried I might need to replace the whole tyre (I don't know a lot about cars). The team helped me replace just the valves saving me a lot of money. They were also very friendly and helpful throughout the whole process. Would definitely recommend!

May 13, 2026
Rated 5 out of 5 stars

5 ⭐ review

Had my MOT and although my car failed Becky booked me in the next morning to have the part fitted and a retest. I have used this garage many times and have always had a fantastic experience and the people are always polite and Becky always makes you feel welcome.

May 18, 2026
Rated 5 out of 5 stars

Thank you for your kindness

I dropped in an hour before closing, without an appointment, as I got a flat tyre. They took a look and found a nail caused the puncher. They quoted 3 options of replacement tyres. They replaced the tyre and I was off before closing. I am so thankful they accommodated me and the staff were friendly and efficient.

May 18, 2026

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