We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... See more
Company replied
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We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... See more
Company replied
I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... See more
Company replied
I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... See more
Company replied
Very pleasent staff both booking in and mechanic, waiting for me when I arrived and got straight on with my MOT ,as I waited I could see on a Tv screen the car being checked. Clear advice given afterw... See more
Company replied
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42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
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Very good service as always. I would highly recommend Protyre
Not good they failed my MOT saying that the power steering was leaking and i had to go to the main dealer,
The main dealer(Nissan) said it wasn't leaking just residue on the joints and passed its MOT

Reply from Protyre Autocare - Guildford Moorfield Road
very helpful and polite did the work efficiently and in the time frame
Booked MOT online and received £10 against the booking. Arrived early, they attended to the vehicle early and were professional amd courteous throughout.
The manager saved our holiday to the Alps by assisting with a change to winter tyres at short notice.
Friendly and efficient staff. They always make you feel welcome and give me special attention knowing I lost my husband recently. I feel confident that the work they do on my car is necessary unlike many garages who ‘find’ problems!
To be fair, the service generally was good but with a few caveats. Trying to charge £10 per wheel to swap the front tyres to the back, unbelievable for undoing 4 extra bolts per side when I was spending several
Hundred pounds.
I punctured one of the new tyres within a week on a pothole so went back again. This time the mechanic told me I also needed the existing rear tyres replacing for some absolute nonsense reason, which was missed the week before. So beware of unnecessary upselling, I checked them with another garage and were told they were fine.
Also, price wise they added £40 to the price in the garage compared to online (price matched after I complained) but again, beware

Reply from Protyre Autocare - Guildford Moorfield Road
Really helpful and sorted my tyres out quickly. Great customer service and friendly staff.
It was a last minute booking following a need to check steering geometry after an encounter with a large pothole..
Protyre fitted me in and did check and adjustments in 45 minutes.
Great friendly and professional service
Fantasic company.
Helped us out with a last minute panic over tyres.
Can't fault them.
great service and prices.
Extremely helpful when I visited after having a puncture in a tyre. Had all 6 childminding children with me and it wasnt an issue at all. Very friendly and although the issue wasnt resolved - through absolutely No fault of the garage, I am so grateful for their time.
I would highly recommend them and will use them again in the future. Thank You!
The staff have been helpful, efficient and friendly every time I've use Protyre. I'm very happy to recommend them.
I can't thank the team enough for promptly fixing my Mini after quite a few things needed replacing. What a lovely bunch of people to go to ..... thank you!
Very prompt service last Saturday for renewing my tyre.
Great people who delt with my problems quickly and efficiently great to deal with
My heroes. On the way to St George's Hospital Tooting to visit my husband who was in ICU after a major heart operation and I picked up a slow puncture. Wasn"t too far from Protyre and so went there. After confirming a puncture in one rear tyre and thin tread in the other they quickly changed ithem. This on a day when they had customers coming from everywhere. I am so grateful they prioritised me. Thank you very much Mick and the team for your help.
I’ve always experienced such great service and kindness from the staff at Protyre.
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