Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
Location
Switch locationForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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See what reviewers are saying
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more
Company replied
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more
Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more
Company replied
Company details
About Protyre Autocare - Halesowen
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom
- 0121 504 0850
4.8
Excellent
2K reviews
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Such a friendly company made to feel…
Such a friendly company made to feel very welcome. I would definitely use them again and thoroughly recommend them.
August 26, 2026
Reply from Protyre Autocare - Halesowen
Hello Lynn,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre pressure problem
Good experience. My car was dealt with fairly quickly and the mechanics did a very good job.
August 24, 2026
Reply from Protyre Autocare - Halesowen
Hello Jennifer,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Halesowen have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
A trip to protyre
No one really likes having puncturs, or replacing tyres, but the staff at protyre make it easier, by offering a good honest service that I trust.
August 19, 2026
Reply from Protyre Autocare - Halesowen
Hello Mr Woodhouse,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was pleased overall with MOT and…
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested .
I would like to add that the Receptionist on that day was particularly helpful and thoughtful even though she was stressed with having aa busy day in very hot weather.
August 10, 2026
Reply from Protyre Autocare - Halesowen
Dear Jennifer Thompson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate you highlighting the efforts of our receptionist. We are sorry to hear that you did not receive the email notification you requested.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Great service & no messing around
Great service & no messing around. In & out in 30 minutes
August 19, 2026
Reply from Protyre Autocare - Halesowen
Hello Paul,
We're so happy to hear that the service provided by the team at Halesowen was efficient and that they could get you in and out quickly. Thank you for your wonderful feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Halesowen
Hello Deborah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Halesowen is always happy to…
Protyre Halesowen is always happy to help, great service, polite and friendly. Always happy to help with any problems. I always recommend them to friends and family
August 14, 2026
Reply from Protyre Autocare - Halesowen
Dear Mrs C,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers.
We are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Took car in for re-gasing AC after…
Took car in for re-gasing AC after picking up car the gas leaked out again. Took car back and was told a leaky condenser so they could not have done a gas leak and was told it would cost me £580 to replace it. Did not receive any refund.
August 10, 2026
Reply from Protyre Autocare - Halesowen
Good afternoon, Mr Cox.
Thank you for leaving your review based on your recent visit.
I have issued you with a refund for the airconditioning.
Thank you
Smooth EV Service
Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no nonsense pick up. Thanks Terry and team!
August 5, 2026
Reply from Protyre Autocare - Halesowen
Hello Natalie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient service carried out by…
Fast efficient service carried out by experienced fiters.
August 3, 2026
Reply from Protyre Autocare - Halesowen
Hello Paul,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our branch in Halesowen.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Halesowen
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from the team at…
Great service from the team at Halesowen
Although I dropped on a Friday afternoon to see about a potholed damaged tyre, they couldn’t fit me in.
Booked for Monday afternoon and fitted two new tyres quickly.
July 29, 2026
Reply from Protyre Autocare - Halesowen
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and professional service.
July 29, 2026
Reply from Protyre Autocare - Halesowen
Hello Mr Bennett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT carried out
MOT carried out. Great service as always. Even change a bulb free of charge to pass it. Definitely recommend this garage. Taken many cars here for tyres & MOT, they always do a great job.
July 27, 2026
Reply from Protyre Autocare - Halesowen
Hello Mr Thompson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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