Protyre Autocare - Halesowen Reviews 

1,535
TrustScore 5 out of 5

4.8

Forge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What is there to say….. As always excellent service, why would anyone not go to Chemix in Halesowen. Staff are helpful, give excellent advice, are always willing to inform you about different optio... See more

Company replied

Rated 5 out of 5 stars

Very efficient and friendly staff who explain what needs doing in detail.their costs are explained and I never feel ripped off.

Company replied

Rated 5 out of 5 stars

Very helpful & friendly guys Sorted my air con issue for me at a great price. Highly recommend Have been there previously for tyres too.

Company replied

Rated 5 out of 5 stars

Chemix in Halesowen have carried out the service and MOT on my car. All was done quickly and it was ready at the time stated. A member of staff arranged to wait for me as I was a litle late. Thankyou.... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom

  • 0121 504 0850

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,535)

34,362 reviews in the last 12 months

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Rated 5 out of 5 stars

Had my MOT done

Had my MOT done. Drop off was quick and the MOT was done in a timely manner. Staff are always really helpful and prices are very competitive.

July 15, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Adam​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful & friendly guys

Very helpful & friendly guys
Sorted my air con issue for me at a great price.
Highly recommend
Have been there previously for tyres too.

July 10, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Customer,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great team of workers

Great team of workers
Always efficient

July 15, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Very efficient and friendly staff who explain what needs doing in detail.their costs are explained and I never feel ripped off.

July 13, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Pam​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service

Chemix in Halesowen have carried out the service and MOT on my car. All was done quickly and it was ready at the time stated. A member of staff arranged to wait for me as I was a litle late. Thankyou. In previous years when extra work has been needed all was explained and the work carried out promptly. I allways go back to Chemix as I feel that I can trust them.

July 6, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mr Sherwen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What is there to say…..

What is there to say…..
As always excellent service, why would anyone not go to Chemix in Halesowen.
Staff are helpful, give excellent advice, are always willing to inform you about different options that are available.

July 8, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Angie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and helpful staff

Excellent service and helpful staff

July 6, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mrs Reeves,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A very easy booking experience

A very easy booking experience, and my new tyre fitted quickly, at a good price

July 3, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Had appointment booked for 10.00 took 1…

Had appointment booked for 10.00 took 1 hour 20 mins to change two tyres

June 16, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Susan Moorfield ,

Thank you for taking time to leave us your feedback. We are sorry to hear that your recent visit to our Halesowen branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Tyres waiting for me when I got there

Tyres waiting for me when I got there. They started work straight away. Price of tyres good. Nice waiting area.

July 3, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Brian​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly staff, keeps customer well informed.

July 3, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Pete,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service excellent

Service excellent
Staff very helpful
Price Good value for money

June 29, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mrs Jones,

Thank you for leaving us a 5 star review. We're delighted to hear that you found the service provided by our team at Halesowen to be excellent. We appreciate your custom and for leaving us positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Geoff Warnes,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good fitter sorted me out with no fuss.

Good fitter sorted me out with no fuss.

June 29, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient,very good service.MOT and Service.

Efficient,very good service, polite and friendly staff.

June 26, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Rita,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

A Quick Service

I contacted the Halesowen office at 8.30 . I took my car in for a true check at 9.15 at was all checked by 9.30 . I very good service . Staff are friendly and helpful . I was delighted !

June 22, 2026
Rated 5 out of 5 stars

Great Value for motorcycle tyre

Great Value for motorcycle tyre, I arrived early for my appointment and within 20mins I was driving out.

June 17, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Nicholas Broom,

We're so glad you had such a positive experience with our team at our Halesowen branch!

We appreciate you choosing us for your motorcycle tyre needs and are happy we could get you back on the road quickly.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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