Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
Location
Switch locationForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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See what reviewers are saying
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more
Company replied
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more
Such a friendly company made to feel very welcome. I would definitely use them again and thoroughly recommend them.
Company replied
Company details
About Protyre Autocare - Halesowen
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom
- 0121 504 0850
4.8
Excellent
2K reviews
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Always very helpful and pleasant,and a…
Always very helpful and pleasant,and a little understaffbecause of illness but still brilliant
July 24, 2026
Reply from Protyre Autocare - Halesowen
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Mrs Hurley,
Thank you for leaving us a 5 star review. We're pleased to hear that your experience at our Halesowen was efficient and you found the team friendly. We appreciate your custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Halesowen
Dear Stu,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Halesowen branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Halesowen
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this at the onset, as it cost almost the same again, I had the work done, and the message could then be removed. Always courteous and pleasant. Have used them for tyres etc for years, for personal and work cars. My daughter now uses them, and I will use them again for all servicing, MOT, tyres too. Good service all round. Quick and easy to book in, and good prices. Always used a mini garage in the past for servicing, but unfortunately, no more!!
July 20, 2026
Reply from Protyre Autocare - Halesowen
Hello Pauline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nail in tyre quickly removed and tyre…
Nail in tyre quickly removed and tyre repaired. Efficient and friendly as usual
July 20, 2026
Reply from Protyre Autocare - Halesowen
Hello Kathryn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had my MOT done
Had my MOT done. Drop off was quick and the MOT was done in a timely manner. Staff are always really helpful and prices are very competitive.
July 15, 2026
Reply from Protyre Autocare - Halesowen
Hello Adam,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful & friendly guys
Very helpful & friendly guys
Sorted my air con issue for me at a great price.
Highly recommend
Have been there previously for tyres too.
July 10, 2026
Reply from Protyre Autocare - Halesowen
Dear Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Would have been 5 stars
Would have been 5 stars, but couldn't get in at my appointment time (8.30) gates still locked.
July 15, 2026
Excellent service
Very efficient and friendly staff who explain what needs doing in detail.their costs are explained and I never feel ripped off.
July 13, 2026
Reply from Protyre Autocare - Halesowen
Hello Pam,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Chemix in Halesowen have carried out the service and MOT on my car. All was done quickly and it was ready at the time stated. A member of staff arranged to wait for me as I was a litle late. Thankyou. In previous years when extra work has been needed all was explained and the work carried out promptly. I allways go back to Chemix as I feel that I can trust them.
July 6, 2026
Reply from Protyre Autocare - Halesowen
Hello Mr Sherwen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What is there to say…..
What is there to say…..
As always excellent service, why would anyone not go to Chemix in Halesowen.
Staff are helpful, give excellent advice, are always willing to inform you about different options that are available.
July 8, 2026
Reply from Protyre Autocare - Halesowen
Hello Angie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Mrs Reeves,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A very easy booking experience
A very easy booking experience, and my new tyre fitted quickly, at a good price
July 3, 2026
Reply from Protyre Autocare - Halesowen
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had appointment booked for 10.00 took 1…
Had appointment booked for 10.00 took 1 hour 20 mins to change two tyres
June 16, 2026
Reply from Protyre Autocare - Halesowen
Dear Susan Moorfield ,
Thank you for taking time to leave us your feedback. We are sorry to hear that your recent visit to our Halesowen branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tyres waiting for me when I got there
Tyres waiting for me when I got there. They started work straight away. Price of tyres good. Nice waiting area.
July 3, 2026
Reply from Protyre Autocare - Halesowen
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Pete,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Mrs Jones,
Thank you for leaving us a 5 star review. We're delighted to hear that you found the service provided by our team at Halesowen to be excellent. We appreciate your custom and for leaving us positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Friendly efficient staff.
June 29, 2026
Reply from Protyre Autocare - Halesowen
Dear Geoff Warnes,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reception staff very efficient but…
Reception staff very efficient but overall one hour and half for MOT on booking in on time till receiving certificate
June 29, 2026
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