Protyre Autocare - Halesowen Reviews 

1,560
TrustScore 5 out of 5

4.8

Forge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB


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Rated 5 out of 5 stars

Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more

Company replied

Rated 5 out of 5 stars

I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more

Company replied

Rated 5 out of 5 stars

Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more

Rated 5 out of 5 stars

Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom

  • 0121 504 0850

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,560)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always. Sorted my wheel out quickly and explained the problems. Did not talk to me like a woman who would not know what he was talking about, treated me with respect and kindness. Thank you

May 20, 2026
Rated 5 out of 5 stars

My appointment was scheduled for 15.30

My appointment was scheduled for 15.30. I arrived at 15.00, rather than wait until my allotted time the lads said drive the car in, They started working there and then. The job was done one minute after the allocated time. The staff were friendly and helpful. All in all the service was first rate.

April 15, 2026
Rated 5 out of 5 stars

Great Team

Great Team,
Very Knowledgeable and helpful been coming here 21 years now and it's the best garage i have seen.
the building is a little tired but you must see past it !
Never judge a book by the cover !

April 13, 2026
Rated 2 out of 5 stars

Long waiting time

Had to wait 1 hour 10 mins just to have a tyre changed.
Should be a 15 min job.
Will never use this company again.

April 15, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Mr Mills,

Thank you for bringing this to our attention. We are sorry to hear that you had a longer than expected waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service and great value

Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional.
In addition, Josh was super helpful on the hunter wheel alignment check which was undertaken as part of the assessment. Really great value as well in terms of the falcon Tyres. So great value and great service - well done Protyre Halesowen

April 8, 2026

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