Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
Forge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more
Company replied
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more
Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more
Company replied
Written by the company
Written by the company
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service as always. Sorted my wheel out quickly and explained the problems. Did not talk to me like a woman who would not know what he was talking about, treated me with respect and kindness. Thank you
Kept me notified of when car was ready. Let me drop it off early. Listed and price up things that could do with doing before my next MOT
Great job on my vehicle air conditioning and very reasonable price would definitely recommend your garage excellent that you can wait for your vehicle while work is carried out.
Very pleasant helpful staff. Quick turnaround of replacing tyres.
Been using them for a few years. Always found the staff to be very professional and good honest service.
The staff are friendly and provide detailed information when giving feedback on your vehicle. The prices are competitive and reasonable.
Ordered the tyres online and booked appointment. Staff rang to ask if I could come earlier. Good comms. Great service. Just wish the wheel alignment wasn't so expensive!!
Just straight forward and to the point. No hassle no shocks. Happy. Staff good and price very good.
Excellent prompt service.
Helpful staff, reasonable prices.
All good
My appointment was scheduled for 15.30. I arrived at 15.00, rather than wait until my allotted time the lads said drive the car in, They started working there and then. The job was done one minute after the allocated time. The staff were friendly and helpful. All in all the service was first rate.
Professional, friendly and knowledgeable. Not rip-off merchants either.
What is not to like?
Great Team,
Very Knowledgeable and helpful been coming here 21 years now and it's the best garage i have seen.
the building is a little tired but you must see past it !
Never judge a book by the cover !
Had to wait 1 hour 10 mins just to have a tyre changed.
Should be a 15 min job.
Will never use this company again.

Reply from Protyre Autocare - Halesowen
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional.
In addition, Josh was super helpful on the hunter wheel alignment check which was undertaken as part of the assessment. Really great value as well in terms of the falcon Tyres. So great value and great service - well done Protyre Halesowen
Great price and friendly staff . Took my car in for two tyres and they were fitted in double quick time , excellent.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.