Protyre Autocare - Halesowen Reviews 

1,561
TrustScore 5 out of 5

4.8

Forge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB


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Rated 5 out of 5 stars

Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more

Company replied

Rated 5 out of 5 stars

I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more

Company replied

Rated 5 out of 5 stars

Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more

Rated 5 out of 5 stars

Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom

  • 0121 504 0850

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,561)

32,618 reviews in the last 12 months

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Rated 3 out of 5 stars

Only second time I’ve used this…

Only second time I’ve used this establishment. Lee tracked the front wheels, he was great, he explained we needed two new tyres to the front. I rang later and spoke to Simon, he said he’d ring me back with a quote, no quote, ended up at LTC.

March 20, 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear Martin,

Thank you for leaving us a review. 

We are pleased to hear that you found Lee in centre who carried out the tracking to be great. However, we are sorry to hear that you had not been contacted back regarding your quote. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I have been using this garage for many…

I have been using this garage for many years. I always respect their opinion, recommendation and advice. The staff are always courteous and obliging. I wouldn't use any other garage. I have complete trust and confidence in them.

March 18, 2026
Rated 5 out of 5 stars

Prompt and efficient

One quick phone call, explained my problem and car booked in just two days later. Prompt and efficient service provided by the staff. Polite and friendly attention.

February 16, 2026
Rated 5 out of 5 stars

MOT at Protyre Autocare - Halesowen

MOT at Protyre Autocare - Halesowen in February 2026. Dropped off the vehicle at 8:30am. Reassuring customer service. Ready to collect at 11:30am. Friendly and knowledgeable staff. Overall - Excellent.

February 18, 2026

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