Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
Location
Switch locationForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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See what reviewers are saying
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more
Company replied
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more
Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more
Company replied
Company details
About Protyre Autocare - Halesowen
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom
- 0121 504 0850
4.8
Excellent
2K reviews
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Great service as ever
Great service as ever. Pulled out all the stops to get in 2 tyres urgently. Exactly why we've been using the Halesowen branch for decades.
October 27, 2025
Reply from Protyre Autocare - Halesowen
Hello Mr Woodall,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Service was good
Service was good, it was quick, they listened to my requests and input.
October 20, 2025
Reply from Protyre Autocare - Halesowen
Hello Darren,
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that you found our service quick and responsive to your needs.
Best regards,
Eddie
Customer Care - Protyre
Great service & price.
4 tyres, slot booked online, arrived little early, no problem. Guys cracked on with job in hand, 5 🌟
October 27, 2025
Reply from Protyre Autocare - Halesowen
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Mrs Hackett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
I trust Chemix 100% and they always do a good job. Staff are very friendly and helpful.
October 20, 2025
Reply from Protyre Autocare - Halesowen
Hello Mrs Reay,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Mrs Shepherd,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff
October 15, 2025
Great service from Protyre Halesowen
Great service from Protyre Halesowen. Very friendly over the phone service to keep me informed of car repairs and explanations were clear and explained in a way I (not being a mechanic) could understand. Very friendly staff when I went to collect the car and I would happily return there again.
October 7, 2025
Reply from Protyre Autocare - Halesowen
Hello Karen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgable helpful staff
Knowledgable helpful staff. Minimal waiting time.
Caring attitude gives the customer confidence their car is in safe hands
October 13, 2025
Reply from Protyre Autocare - Halesowen
Hello Mr Prokop,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best out there
Quick efficient, friendly and welcoming, took very good care of my car and a very detailed report on my car
October 1, 2025
Reply from Protyre Autocare - Halesowen
Hello Troy,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A Pleasure To Do Business With
Always an efficient and professional service supported by extremely courteous and friendly staff.
September 26, 2025
Reply from Protyre Autocare - Halesowen
Dear Steve
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you found our service efficient and professional, and our staff courteous and friendly at our Halesowen branch.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Halesowen
Hello Mr Brammer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good communication safe waiting…
Good communication safe waiting environment and friendly staff.
September 26, 2025
We have used Protyre for many years as…
We have used Protyre for many years as a family.
At all times they have been courtesy, helpful and welcoming along with competitive pricing.
Recently book a car in for an MOT and once again great service.
September 24, 2025
Reply from Protyre Autocare - Halesowen
Hello Barry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Also great service and friendly staff
Also great service and friendly staff. Don't trust anywhere else with my car
September 22, 2025
Reply from Protyre Autocare - Halesowen
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and great service
September 22, 2025
Reply from Protyre Autocare - Halesowen
Hello Pat,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Please make sure that the website is correct.
There was a bit of a mixup over tyre size, the size on the website which I originally ordered was incorrect, so they had to be reordered correctly. If it had not have been for the website information being incorrect it would have been 5*, everything else was fine great service from all concerned.
September 17, 2025
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