Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... See more
Company replied
Location
Switch locationForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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See what reviewers are saying
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... See more
Company replied
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more
Had gold service. However, mini online site had recommendations for what needed to be changed, and message couldn’t be taken off without it being done. Even though I felt I should have been told this... See more
Company replied
Company details
About Protyre Autocare - Halesowen
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom
- 0121 504 0850
4.8
Excellent
2K reviews
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Needed help and protyre acted promptly…
Needed help and protyre acted promptly and just got on with what was needed.
December 8, 2025
Reply from Protyre Autocare - Halesowen
Hello Mr Bryan,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Rapid,efficient service.…
Helpful information when I contacted about new tyres. Honoured the price on offer on the day. Tyres delivered and fitted on time the next morning.
December 8, 2025
Reply from Protyre Autocare - Halesowen
Hello Maurince,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Get the jobs done
As usual very dependable and efficient at carrying out necessary tasks
December 3, 2025
Reply from Protyre Autocare - Halesowen
Hello Mr Cody,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a slow puncture
Had a slow puncture and went in expecting a new tyre. Excellent staff and great customer service and the tyre was repaired at a fraction of the cost of a new one. Would thoroughly recommend using them
December 3, 2025
Unprompted review
I know I can trust this garage and they…
I know I can trust this garage and they always do a good job. Very helpful staff.
November 18, 2025
Reply from Protyre Autocare - Halesowen
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speed up the service.
Speed up the service.
When booked appoint.ent was told 45minutes whereas it took almost 2.5 hours
November 28, 2025
Reply from Protyre Autocare - Halesowen
Dear Mr Bradley,
Thank you for taking the time to raise your concerns regarding your visit to our garage.
We have informed the Area Manager of the delay you experienced, they are looking into this at the centre and will be in touch in due course to discuss further.
We apologise for any inconvenience that may have been caused.
Best Regards,
Eddie
Customer Care - Protyre
Brilliant mechanic, Lee
Ended up there twice in the space of a few days for tyres, and tracking issues. Lee was absolutely superb!! On both visits, he was friendly and was very knowledgeable- answering so many questions from me. He is a credit to the company, especially with his down to earth approach that wasn't intimidating as a female customer. Thank you Lee
November 19, 2025
Unprompted review
Reply from Protyre Autocare - Halesowen
Hello Kristina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Halesowen
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needed a couple of tyres and tracking…
Needed a couple of tyres and tracking done, booked time slot for next day and job was done as agreed at a fair price, free coffee aswell 👌
November 12, 2025
Reply from Protyre Autocare - Halesowen
Dear Steve Hill,
We're happy your tyre and tracking service was completed as agreed, and that you were satisfied with the price and coffee.
Thank you for your positive feedback!
We will look forward to welcoming you again at our Halesowen branch in the future.
Kind regards
Kayliegh
Customer Care -Protyre
Quick no nonsense experiance
Quick no nonsense experiance. Got nothing but good things to say about the staff and the work carried out
November 12, 2025
Excellent service .had to have some…
Excellent service .had to have some bits done on my car.to pass the mot .gys were great explained everything .that had to be done.recommend this garage .to go to if you have a problem.
November 3, 2025
Reliable, honest and helpful
They're not the cheapest or the most expensive, but they are reliable, honest and helpful. Based on this I've used them for 30yrs .
November 10, 2025
the people there were friendly and…
the people there were friendly and helpful they found the right tyre for me got it ordered in and fitted the next day and at a really good price very happy thanks.
November 10, 2025
Friendly and approachable
Friendly, approachable and respectful service desk people who try to find the best solution for you.
October 29, 2025
Reply from Protyre Autocare - Halesowen
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always help me out when they can.
Always help me out when they can.
Communication good
November 5, 2025
good service
October 31, 2025
Reply from Protyre Autocare - Halesowen
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service done within an hour and…
Great service done within an hour and reasonable price.
October 29, 2025
Reply from Protyre Autocare - Halesowen
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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