10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more
Company replied
Location
Switch location132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more
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There work is excellent, there communication is great and keep you informed the whole way through. All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’... See more
Company replied
Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more
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Company details
About Protyre Autocare - Haverfordwest
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
- 01437 763712
4.8
Excellent
927 reviews
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Great service and communication again…
Great service and communication again from Kath and the team.
October 27, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Kath and the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were polite and thorough with the…
Staff were polite and thorough with the car I feel like as they are such a busy business they took a little longer then normal but worth it. Information provided after on how to help with issues id pointed out was also outstanding
October 27, 2025
MOT was quick (1 hour) and painless
MOT was quick (1 hour) and painless. Free coffee was available and the staff friendly, I will use them again.
October 21, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everyone at Protyre gave me the best…
Everyone at Protyre gave me the best service. The were so helpful and reassuring. Got me prices for work that needed to be done fast and efficiently. Becky, Cath, Oscar and the whole team - thank you. I would recommend this company to anyone who wants fast and friendly service with a personal touch.
October 22, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good price, helpful service & nice employees.
Good price for my tyres. Helpful service with the alignment of my new tyres. prompt service. Kind and helpful employees. Thank you.
October 18, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Czompel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff!
October 22, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely pleased with Protyre…
Extremely pleased with Protyre Haverfordwest - customer service from the initial contact to having the MOT and service delivered was spot on. Have used them several times before and I’ve yet to not have good quality service from the whole team.
October 20, 2025
I was impressed
Just rang thinking they dealt with mobility vehicles. They don't but the lady I spoke to was so helpful that she solved my problem over the phone. I was so impressed with the quality and thoughtfulness.
I had been trying for two days to contact the other company but getting no answer.
October 21, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Yet again 5 star service from Kath and…
Yet again 5 star service from Kath and her team. Never been so happy to have to go to a garage before. I look forward to a coffee and great customer service with every visit.
Top tier!
October 10, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Ms Evans,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great welcome and first class customer service
I had an appointment to fit 2 tyres purchased through Black Circle. The welcome was excellent from Kath & Becky. The reception area has had a complete makeover. The two ladies were friendly polite and totally customer focused. A real experience
September 30, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Barrie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were friendly, knowledgeable and efficient.
Staff were friendly, knowledgeable and efficient. Our car was repaired, even though it was a breakdown and the garage was busy. It meant we got home that night instead of staying in last minute accommodation. We were looked after in the waiting room and if we were locals, would definitely use the garage on a regular basis.
September 17, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Helen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Rebecca,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service. I had a blowout the night before and recovered to Haverfordwest. I tried getting a repair at another garage first but they couldn’t fit me in and didn’t even have my tyre size. Protyre sorted me out immediately. 2 new tyres, with a discount and immediate professional service. Got me back on the road to continue my trip to Ireland. Thank you so much.
September 15, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Chris Donoghue
We're happy to hear that we could assist you so promptly after your blowout and get you back on the road to Ireland.
It's great to know you were satisfied with our service at our Haverfordwest branch, and the new tyres.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
So helpful and genuinely want to help…
So helpful and genuinely want to help and do work that’s ONLY needed. Never try and rip you off.
Really speedy service and genuine
September 10, 2025
Usual high standard of customer service
Work carried out as planned and on time. Informed of additional necessary work and cost. Helpful explanations of what needed to be done.
September 1, 2025
Getting new tyres fitted
My appointment was at 10.00 but never got the tyres fitted untill 11.00 so what is the point of having an appointment if you are not prioritised there were 3 people before me even though I got there early so not happy with that
August 25, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Guy Barker,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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