Easy to book appointment, staff very welcoming and efficient, did not try to push any unwanted products, customer service of MOT and advisories was honest and prompt. I will definitely be returning... See more
Company replied
Location
Switch location132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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See what reviewers are saying
Car was in for an mot and on the day service and staff were good Previously we had visited the garage and asked for quote for brake pads which had been hi lighted on service report (also carried out... See more
Helpful and friendly receptionist . Needed a service to make sure that it was winter ready . Required another appointment for suspension rods to be replaced . appointment for the following day. Receiv... See more
Company replied
10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more
Company replied
Company details
About Protyre Autocare - Haverfordwest
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
- 01437 763712
4.9
Excellent
951 reviews
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excellent experience
I had an excellent experience with this garage! The team, especially Kath (the manager), were professional, honest, and incredibly knowledgeable. They diagnosed the issue quickly, explained everything clearly, and completed the repairs sooner than expected. The pricing was fair, and the quality of work was top-notch. It’s rare to find a place that’s this trustworthy and customer-focused. I’ll definitely be returning for any future maintenance or repairs. Highly recommended!
January 15, 2025
The great!front of house staff are very…
The front of house staff are very helpful answering all kinds of awkward questions and being generous.
November 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
never used these guys
never used these guys. started getting marketing emails and requests to rate their service.
November 19, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Andy,
Thank you for reaching out and bringing this to our attention.
We can confirm that your email has now been removed from the customers record, and you will no longer receive any further communication from us.
If you have any questions or concerns, please do not hesitate to contact us at customerrelations@protyre.co.uk
We apologise for any inconvenience this may have caused.
Best regards,
Eddie
Customer Care - Protyre
Fantastic service with professional…
Fantastic service with professional courtesy and kept me informed throughout the procedure, Becky was fantastic, informative and knowledgeable thank you A1+++
November 19, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff courteous and efficient
November 17, 2025
Easy MOT
Easy to book the MOT and the car was ready for collection at the promised time. Also very competitive price.
November 5, 2025
Reply from Protyre Autocare - Haverfordwest
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest tyre I could find
November 5, 2025
Excellent service as always
Excellent service as always at Haverfordwest , the coffee syrups were a nice little extra too . Highly recommended.
October 31, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very impressed with ProTyre…
Very impressed with ProTyre Haverfordwest, booked a slot online for 2 new Tyres on my BMW whilst in the area, impressed with the Falken tyres. Prices are competitive and great service all round. Thanks
October 28, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Robert,
We appreciate you taking the time to share your positive experience at Haverfordwest! We're happy to hear that you were impressed with the Falken tyres and our service. We're glad you found our prices competitive.
Best regards,
Eddie
Customer Care - Protyre
Very helpful and professional service.
October 29, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fitted me in with a sudden puncture
Fitted me in with a sudden puncture. Sorted the problem, explained it to me. Happy days.
November 3, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Katherine,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Originally booked in for a Battery…
Originally booked in for a Battery check, but over the weekend i found a nail in the N/S rear tyre. Turned up on the Monday morning, and they were able to fit in the tyre work as well as the battery check. Also, they did a brake check, which hadn't been requested, but it was much appreciated . All in all it was impressive of them.
October 31, 2025
Reply from Protyre Autocare - Haverfordwest
Hello James,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
Kath, Becky and team were very helpful. Sorted the issue out quickly and great price.
October 27, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Katy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Travers. J555 GST.
Honest friendly Sevice with good advice. helping me keep my car in tiptop condition
October 22, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Jeffrey,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and communication again…
Great service and communication again from Kath and the team.
October 27, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Kath and the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were polite and thorough with the…
Staff were polite and thorough with the car I feel like as they are such a busy business they took a little longer then normal but worth it. Information provided after on how to help with issues id pointed out was also outstanding
October 27, 2025
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