10/10 Would recommend Used this garage a few times for tires, balancing and tracking and every time they've been great. Staff are always polite and friendly. Its the first place I've been which act... See more
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Location
Switch location132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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See what reviewers are saying
Helpful right from the start called in with a puncture Which was repaired as quickly as they could , good staff at the counter , and booked in for a required m o t .
Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more
Company replied
Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more
Company replied
Company details
About Protyre Autocare - Haverfordwest
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
- 01437 763712
4.8
Excellent
929 reviews
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Getting new tyres fitted
My appointment was at 10.00 but never got the tyres fitted untill 11.00 so what is the point of having an appointment if you are not prioritised there were 3 people before me even though I got there early so not happy with that
August 25, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Guy Barker,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Late going in for my app time given…
Late going in for my app time given price for the job to have the price go up after was not good then told 2 tyres were perished took car else were to be told the tyres were fine and not perished was interesting
August 20, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Scott Francis,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
You have a great team at Haverfordwest…
You have a great team at Haverfordwest they are polite courteous and very helpful.
August 18, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Haverfordwest Staff Super Helpful
Always found the staff a Haverfordwest super helpful, both in choosing the correct tyres and in advice about keeping the car on the road.
August 7, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Customer,
We appreciate you sharing your positive experience you had at our Haverfordwest branch !
We're happy to hear that our team could assist you with your tyres and offer helpful advice.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always a great service with the guys at…
Always a great service with the guys at Haverfordwest protyre.
August 4, 2025
Reply from Protyre Autocare - Haverfordwest
Dear Cari,
We appreciate you taking the time to share your positive experience with our Haverfordwest team. We're so glad to hear you consistently receive great service. We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great staff
Great staff, excellent service, mot completed on time, very please to see customer service area has been updated and much more customer friendly, previously not too pleasing place to sir and wait, great improvement
August 4, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Miss Anderson,
We appreciate you sharing your positive experience. We're happy to hear our team in centre delivered excellent service and completed the MOT promptly. Thank you for the feedback regarding the updated customer area; we're glad you found it more accommodating.
Best regards,
Eddie
Customer Care - Protyre
Always helpful.
July 30, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Laurence,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Two tyres in need of changing.
Made an appointment by phone, as soon as I arrived no messing straight on with the two tyres needing changing. Twenty minutes later job done, tyre pressure monitor reset and checked the brakes at the same time without asking.
Very pleased
July 28, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Michael,
We appreciate you sharing your positive experience. It's great to hear that your appointment was efficient and the service was thorough. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Outstanding service as always
Outstanding service as always
Great customer service and top notch work on my vehicle
July 21, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Mr Evans,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Discs and pads fitted
After having my MOT was advised on rear discs and pads, so decided to get them done at Haverfordwest Protyre top service from start to finish recommended thanks
July 21, 2025
Reply from Protyre Autocare - Haverfordwest
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Visiting Haverfordwest with family for…
Visiting Haverfordwest with family for a few days, one of our tyres kept losing pressure, Becky and her team were absolutely fantastic sorting it for us, great customer service, thank you so much, Best regards Angela, Sharon and Mel x
July 17, 2025
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Angela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Very good service and people are amazing
outstanding service very helpful would recommend this car to family and friends
July 9, 2025
Efficient and polite for MOT.
Efficient and polite for MOT.
The reception area is clean and tidy (surprisingly rare in this type of business).
The only reason for loss of a star is the lack of parking but otherwise excellent.
June 30, 2025
Efficient helpful and sound advice
Efficient helpful and sound advice. Also clean and tidy reception
June 23, 2025
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