I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... See more
Company replied
Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... See more
Company replied
Had my wheels aligned at Protyre, Hemel Hempstead on a 50% off offer. Booking online was straightforward and easy with plenty of availability including same day. Staff were great and it was all done... See more
Company replied
Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... See more
Company replied
We bought a Groupon to re-gas our aircon. We were impressed with the efficiency, cleanliness of the site and the friendly welcome we received. Will definitely remember this company and would use again... See more
Company replied
Written by the company
Written by the company
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MOT and new tyres, good bunch of lads. Job done in time quoted. Have used them for few years always happy with the results.
Great service and explained everything before proceeding with the works. Will be back.
Protyre staff are wonderful people. They have excellent front of house manner, treat everyone with respect and dignity, and explain plainly the work they need to do on your vehicle. Professional and friendly. Thank you Protyre!
The staff were very polite. The car was mot'd at the time of the appointment. The reception is clean and anything asked is no problem
Always pleasant and very helpful staff. Very knowledgeable and did a great job on my car MOT and service. Thank you.
I change my two front tyres and add on £20 for front wheel alignment, when finished the job , they told my rear tyres need alignment too, but need cost £129~, that is really really expensive, I can’t afford it

Reply from Protyre Autocare - Hemel Hempstead
Super fast service from a great team. Will use Protyre again.
Really easy to book my car in for it's MOT and at a great price. The staff were helpful and explained everything. Would definitely use again
Prompt and effective MOT booking - very good value
Only issue was advisory on MOT re.nail in rear tyre proved incorrect but no bad thing really
Every year I go to Protyre Hemel for my MOT and any resulting work. They are usually very busy which I take as a good sign and I feel that my car is in good hands. Prices are comparable so I don’t feel any need to move on. The staff are friendly and efficient.
Booked in for an MOT, really good value, efficient service, comfortable waiting area, staff all lovely. Would definitely recommend it!
In my experience always good customer service. Easy to book, easy to obtain the service and vehicle ready at stated time. Happy to promote this venue.
Very impressed. Made a timed appointment online; car looked at within 5 mins of arriving.
Polite and friendly staff. No BS.
Analysis completed and I left within 30 mins with a fixed car.
I'd use again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.