Protyre Autocare - Hemel Hempstead Reviews 

Friendly efficient service

Efficient, friendly yet professional service for a really competitive price.

Friendly staff from taking the booking
On the original call
Friendly greeting on arrival
Refreshments available
Job was completed on time and reasonably priced
Will use again

I was received very professionally and even though I was slightly late for my appointment and therefore willing to rebook, my service was undertaken anyway as planned and the reason for bringing my car in has been fully resolved without further concern. I was also courteously advised of a couple of issues likely to need attention in the future but without any pressure to book additional services.

Second time used their service and it was not great. First they made MOT twice, failing it first time because of the tire. Tire was ordered together with MOT using their online services. Why they didn't fit it first is unclear. Second, report paper for "silver service" work was not complete. No thickness of disc break measurements, no tyre depth, just electronically entered tick boxes.
Thirdly, was waiting alot

Had an MOT at 2:30. they didnt call to let me know the outcome. I tried to call multiple times with no answer. not sure if this is standard practise. but I've always had someone call to let me know wether its passed or not. It failed. luckily it was only due to a few faulty lights so was able to do it quickly before shutting. but had it of been something bigger, they wouldnt of had time to do anything about it and id be car-less. MOT was booked for 2:30 so there was plenty of time to call me about it. And I previously told them i would pick up at 5. This isnt a major issue was just slightly annoying. Also the guy behind the counter was miserable. tried to chat and was quite cheery but got ignored with any conversation I tried.

Good value, good service!

Excellent from start to finish

Friendly efficient staff on a bank holiday. Good price. Free tea, coffee and Bovril while you wait.

Helpful staff and good service e - l would use them again

The technician involved does a splendid job.

Needed air con re gassed.booked in next day and now it’s working great.Hemel Hempstead branch has always given great service.

I had my car serviced here, and now after the service, my car is so responsive. The engine is good, and the brakes are a lot better than before. All thanks to the team at Protyre Autocare in Hemel Hempstead. Great job!

Had a set time and they acted promptly on my arrival.
No fuss and all ok

I was 15 minutes late for a appointment to change a tyre and they very nicely still squeezed me in. Very professional and polite

FIRST TIME USING KIPLINGS IN HEMEL THERE DID A GOOD JOB ON MY CAR THANKS FOR YOUR HELP

I have been using this company for quite a few years now for my vehicle MOT tests and tyres and I have always found them to be very fair and honest.