Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
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I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted... See more
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more
Company replied
I've used Bathwick Tyres and Protyre for over twenty years and always go back as they offer good advice with quick service. The staff are genuinely interested in doing a good job. Many thanks to Crib... See more
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Company details
About Protyre Autocare - Holton Heath
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
- 01202 631122
4.7
Excellent
552 reviews
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Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and always the best prices…
Professional and always the best prices locally. Been using them for years
July 18, 2026
Reply from Protyre Autocare - Holton Heath
Dear Evans,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Holton Heath branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Holton Heath
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant experience
Pleasant experience. Quick work, all four tyres in 35 mins.
Good stuff!
July 15, 2026
Reply from Protyre Autocare - Holton Heath
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
PROTYRES LET ME DOWN
They took a booking for a day they were closed and on the rearranged day the prepaid tyres were not at the depot. I was supposedly getting a call from their head office but that didn’t happen either. Got my money back and had new tyres fitted without hassle at Kwik Fit.
July 13, 2026
Reply from Protyre Autocare - Holton Heath
Dear Derek Evans ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Holton Heath branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
despite booking in advance I still had…
despite booking in advance I still had to wait 2 hours for them to start a tyre change.
Staff were lovely, results good and price reasonable and there's refreshments on hand and fortunately quite a few of us were in the same boat so we all chatted but I wasnt expecting to wait so long, they are usually so prompt so I think it was an unusually busy day
June 22, 2026
Reply from Protyre Autocare - Holton Heath
Dear Penny Mace,
Thank you for taking the time to leave your review. We're pleased to hear that you found our staff lovely, were happy with the quality of the work and pricing, and appreciated the refreshments available while you waited.
We are, however, sorry to learn that despite booking in advance, you experienced a two-hour wait before your tyre change could begin. We understand this is not the level of service you were expecting, particularly as you have previously found our service to be much more prompt.
We have passed your feedback to the management team for investigation, and a member of the team will be in contact with you to discuss your experience further.
Thank you again for bringing this to our attention, and we appreciate your patience and understanding on what appears to have been an unusually busy day.
Kind regards,
Kayliegh
Customer care - Protyre
Protyre Holton Heath are excellent
Protyre Holton Heath are excellent. They are always helpful, friendly, and will advise you on what you need.
I had a slow puncture in one tyre and they were able to fix it for me promptly.
Sean and the rest of the team there are always a pleasure to deal with
July 8, 2026
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
There were just 2 guys at work...
There were just 2 guys at work when I went for my new Falken tyres.... They were working flat out and mostly did not have time to answer the phone, which was runging almost constantly... I cannot praise them highly enough - they did their very best with the numbers of staff allocated to that branch by their head office - makes you wonder about head office motives...
June 29, 2026
very profesional and friendly staff.
July 3, 2026
Reply from Protyre Autocare - Holton Heath
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Shambles!
I was booked in for 11.15 am but I had to wait 3 hours to get my tyres done. Other people came in after me and got served before me. The manager seemed to just ignore me as he never gave me an explanation of why there was a delay!
However the fitter that did the job was excellent considering it was a very hot day.
June 26, 2026
Reply from Protyre Autocare - Holton Heath
Dear Chris,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer waiting time than expected.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful and polite friendly service
June 20, 2026
Reply from Protyre Autocare - Holton Heath
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I just managed to get to ProTyre near…
I just managed to get to ProTyre near Holton Heath near Wareham with a puncture. I had no appointment but the staff there were very helpful going above and beyond reasonable expectations I would like to say a big thank you to them for all! there very much a credit to ProTyre! Well done! Ian Barbara and Monty the dog!
June 17, 2026
Reply from Protyre Autocare - Holton Heath
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
The staff are always willing and helpful. The young men are courteous and knowledgeable. First class customer service.
June 8, 2026
Reply from Protyre Autocare - Holton Heath
Hello Elaine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Mr Funnell,
We appreciate your 5-star review! We are delighted you found our service quick and excellent.
Best regards,
Eddie
Customer Care - Protyre
Excellent Service
June 12, 2026
Reply from Protyre Autocare - Holton Heath
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Push out of our allotted time.
We had an an appointment booked for 09:00. We got seen at 09:50. My wife missed her meeting and we were altogether very unhappy. There is no point in booking if you can’t keep basic time keeping especially as we are good customers.
May 27, 2026
Reply from Protyre Autocare - Holton Heath
Dear Chris,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good and friendly
May 23, 2026
Did what was expected
May 27, 2026
Had an appointment cancelled at the…
Had an appointment cancelled at the very last minute when I was already there. I had tried to call ahead to check exactly where the location was and no-one picked up the phone. No-one had emailed or called to let me know not to bring the car in and they couldn’t offer another appointment. I now how to wait for the refund to go back into my account.
May 26, 2026
Unprompted review
Reply from Protyre Autocare - Holton Heath
Dear Kirsty Heard,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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