We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
Company replied
I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted... See more
Company replied
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more
Company replied
Company details
About Protyre Autocare - Holton Heath
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
- 01202 631122
4.7
Excellent
556 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Were ready at my appointed time to…
Were ready at my appointed time to carry out front tyre replacements plus advised of need to replace remaining tyres due to age and advised of wearing rear brake blocks which I will follow up in new year.
Good safety advice.
December 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Holton Heath
Dear Martin Trott,
Thank you for sharing the positive experience you had with our team at our Holton Heath branch.
We’re delighted to hear that you received great service, and we truly appreciate your kind words.
We look forward to welcoming you again in the future.
Kind regards,
Kayleigh
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good
Only issue was there was a car in the bay when I turned up on-time for my prebooked appointment
December 4, 2025
Engage with customers
I’ve used this fitter a few times and it’s been clear that they offer this service ‘grudgingly’ as I purchased the tyres elsewhere. I’m ex-trade from a large garage north of London - MOT, repairs and body shop. We had huge client followers by polite and engaging staff. Ignoring a potential customer isn’t good practice.
December 8, 2025
Reply from Protyre Autocare - Holton Heath
Dear Andrew,
Thank you for taking the time to raise your concerns.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Great Customer Service
Still the same great service I always had from Cribbs tyres. Staff were friendly, helpful and efficient. Two front tyres and wheel alignment all carried out in good time while I kept lovely and warm in the office. Great customer service thank you
December 3, 2025
Great Service following a puncture.
Great Service following a puncture new tyres as requested and tracking re-set Great price for work carried out.
Bonus A very warm office to sit in while work was carried out. Plus coffee.
December 3, 2025
Staff Courteous and Knowledgeable ,,
Staff polite, knowledgeable and did not keep me waiting. Excellent.
November 28, 2025
Very honest service- puncture repair
I turned up with a slow puncture and I was stressed as I needed the car for work. They looked at the wheel and found the issue very quickly. They were very honest and said the cut could be mended without a new tyre. They did this very quickly and I was on my again in no time
November 26, 2025
I had a slow puncture
I had a slow puncture, my tyres were in great condition. They looked at viable options, explained what they were looking for (including the safety aspects) and were able to patch it saving me money.... never had that option before from others. Polite, professional and cared. Fab service, warm welcome, and treated me respectfully. thank you.
November 19, 2025
Reply from Protyre Autocare - Holton Heath
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service as always
Brilliant service as always, fitted the tyre at very short notice and at a reasonable rate. Would highly recommend.
November 19, 2025
Very helpful
Very helpful, prompt and efficient tyre inspection, change and tracking.
November 13, 2025
Outstanding service as usual
November 17, 2025
I had a nail in my tyre which the guys…
I had a nail in my tyre which the guys fixed in no time was back on the road in under 30 minutes, nothing is too much trouble for them.
November 17, 2025
Reply from Protyre Autocare - Holton Heath
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good price, good tyres & good service!
Good price, good tyres & good service!
Friendly helpful staff, tyres were very competitively priced and available from stock with no waiting for 2 or 3 days like other local fitting places which was great!
Was able to book a slot and was seen and out in less than half an hour, happy days!
November 14, 2025
Reply from Protyre Autocare - Holton Heath
Hello Mr Brickstock,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.