Protyre Autocare - Holton Heath Reviews 

556
TrustScore 4.5 out of 5

4.7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB


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Rated 5 out of 5 stars

We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.

Company replied

Rated 5 out of 5 stars

Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more

Company replied

Rated 5 out of 5 stars

I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted... See more

Company replied

Rated 5 out of 5 stars

I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom

  • 01202 631122

4.7

Excellent

TrustScore 4.5 out of 5

556 reviews

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4.7

All reviews

(556)

35,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price, good tyres & good service!

Good price, good tyres & good service!
Friendly helpful staff, tyres were very competitively priced and available from stock with no waiting for 2 or 3 days like other local fitting places which was great!
Was able to book a slot and was seen and out in less than half an hour, happy days!

November 14, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mr Brickstock,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service, fitted me at very short notice, nice coffee available whilst I waited and a good price on decent tyres

November 4, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Olly​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were friendly informative and the…

Staff were friendly informative and the work was carried out to a good standard in a reasonable time.
They did exactly what it says on the tin!!

November 12, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mr Burt,

We appreciate you taking the time to share your positive experience. We're happy to hear you find our service friendly.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Dealt with a puncture quickly and expertly at a very reasonable cost. I will return for replacement tyres when needed.

October 30, 2025
Rated 5 out of 5 stars

Every one was very good and good…

Every one was very good and good service excellent!!

November 3, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, happy staff and prompt service.

October 27, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Appalling Service & Attitude !

Having used Cribbs Tyres on numerous occasions, I booked it in for new brake pads. I arrived as planned, and was initially welcomed with "got the keys"... no good morning or similar.

I made a coffee and stood outside on my phone. I was told to wait in the waiting room, but replied with the fact that I would rather wait in the fresh air. I stood minding my own business on my phone.

I was approached by one of the technicians, who stated "I'm not doing this car while you're watching me". Shocked with the attitude, I ask him to repeat what he said. Throwing his arms in the air, he stated again, "I'm not doing it while you watch me".

I had no intention of watching him, I was minding my own business.

Needless to say I have gone elsewhere, and will certainly not return there again.

Absolutely appalled !

October 31, 2025
Unprompted review
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Mark Dobson,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Two tyres changed & gone in under 30…

Two tyres changed & gone in under 30 mins.

October 27, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Oliver,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly, helpful and efficient.

Friendly, helpful and efficient approach to sort out my damaged tyre. Assessed the problem quickly and quoted for an in stock tyre which was suitable as I wanted to avoid the risk of driving further with a damaged one. Fitted and also reported on brakes and other tyre wear levels. Took care to hand my locking wheel nut tool to me so I knew I had it.

October 22, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very fast and efficient

Very fast and efficient, competitive price, only criticism was the Protyre Web ask a question service who never responded to my question but the garage itself was excellent,

October 22, 2025
Rated 5 out of 5 stars

Four new tyres and wheels balanced

Four new tyres and wheels balanced. VW Golf is now as good as new and drives like a dream! Many thanks to all the staff at Protyre - Holton Heath, A job well done.

October 20, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car care

Good. Quick service. And polite..

October 22, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mr Stockley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job performed quickly with out any…

Job performed quickly with out any fuss. Prices as expected,staff very helpful and friendly.

October 22, 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Dave​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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