Protyre Autocare - Ipswich Reviews 

1,195
TrustScore 4.5 out of 5

4.7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more

Rated 5 out of 5 stars

Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... See more

Company replied

Rated 5 out of 5 stars

Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard . I will be continuing as have done before to have our car serviced in the futur... See more

Company replied

Rated 5 out of 5 stars

Yet again, a fantastic job by the team over at Protyre Ipswich. I arrived a little early, they took the car straight away and I got it back all done by the time I was supposed to have arrived. T... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,195)

34,491 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional 👏 👌

They carried out the work on my car in a very professional manner and was very helpful in every way possible and did more than I expected, very grateful so thank you very much

June 13, 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Garth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a pleasure to deal with Protyre…

Always a pleasure to deal with Protyre - efficient and reasonably priced

June 12, 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Gary,

We appreciate you sharing your feedback regarding our efficient and reasonably priced service. We're happy to hear you had a pleasant experience!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Sally,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booking in for 2 rear tyres was nice…

Booking in for 2 rear tyres was nice and easy to do, I received confirmation straight away .. turned up on the day and my tyres were ready and fitted on time with no issues.. staff were friendly and polite .. I can not fault the service I received. I would definitely use Pro tyre again 10/10

June 3, 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT”s completed in a most professional manner

Booked our two cars for MOT’s on line, website booking was straightforward and simple to follow. Arrived at Protyre/Autofit Ipswich at the arranged times. Cars were immediately attended to, staff were polite and friendly. I was pleased to receive vehicle health reports on line in addition to the MOT certs, the health report is something that I have not received previously from other MOT test stations. Many thanks I shall look forward to returning in the future

May 15, 2026
Rated 4 out of 5 stars

It was good

It was good. Just wasn't told about the brake change fluid was being done to, but it needs doing so other than that everything was good.

May 6, 2026
Rated 5 out of 5 stars

Went for an MOT

Went for an MOT. It was quick, efficient with zero hassles. I am tempted to remove one star because the staff looked massively rushed of their feet and the customer service also felt rushed. Suits me fine though, as I was in and out very quickly.

May 6, 2026

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