Protyre Autocare - Ipswich Reviews 

1,197
TrustScore 4.5 out of 5

4.7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more

Company replied

Rated 5 out of 5 stars

Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... See more

Company replied

Rated 5 out of 5 stars

Yet again, a fantastic job by the team over at Protyre Ipswich. I arrived a little early, they took the car straight away and I got it back all done by the time I was supposed to have arrived. T... See more

Company replied

Rated 5 out of 5 stars

Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard . I will be continuing as have done before to have our car serviced in the futur... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,197)

35,398 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY!!!!!!!!

Please! Please!! Stay away from these lot, my car failed which wasn’t the problem, they told me to bring my car back the next week as they had to order the part, I took my car home and when I phoned to take it back they told me I had to pay another fee for taking my car home😳😳 why didn’t they told me to leave the car and get it sorted??? In future please explain to your customers what the procedures are before you get them into a situation, I’ve taken my car somewhere else paid another MOT fee and got it sorted, YOU LOT WILL NEVER SEE ME AGAIN!!!!

March 4, 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Craig,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Efficient

Efficient, professional service. Vehicle MOT completed, and returned right on schedule. Anyone who hasn't tried protyre, you must. You won't be disappointed.

April 6, 2026

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