Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more
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Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... See more
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Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... See more
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Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
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Company details
About Protyre Autocare - Isle of Wight
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, United Kingdom
- 01983 401000
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Isle of Wight
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
good service as usual
June 12, 2026
Reply from Protyre Autocare - Isle of Wight
Hello Mr Baker,
We appreciate your continued loyalty and kind words. We are so glad to hear this.
Best regards,
Eddie
Customer Care - Protyre
Great service and very fast fitting
Great service and very fast fitting of the tyres. Will go back for more tyres in the near future. It was very easy to order the tyres online and select the make I wanted.
June 3, 2026
Good service and price did what was…
Good service and price did what was required with paperwork proof
June 3, 2026
Went to protyre like I always do
Went to protyre like I always do as value for tyres is great but on this occasion I was thoroughly disappointed with the service, when I collected my van the man on the desk gave me the key and said we have done the tyres but were unable to track it as it was too low, I asked the bloke why this was as they did it 6 months ago when I last purchased a tyre he just said it was too low, I said well it’s no lower than 6 months ago so I said have you changed your ramps and the man said no, so left very dissatisfied thinking either I had been charged for tracking last time and wasn’t done or couldn’t be bothered to this time, went straight to a garage across the retail park which took it straight in and done it while I waited as didn’t want to drive it without tracking as bought premium tyres.
June 1, 2026
Reply from Protyre Autocare - Isle of Wight
Dear Daniel Jackson,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre as always were helpful and efficient
Protyre as always were helpful and efficient in conducting an MOT and later repairing a tyre.
May 27, 2026
It was an emergency for me! …
It was an emergency for me as my tyre repair system didn’t work and as there was no spare tyre.
I phoned after the AA had put a Tempory plug in the tyre to get me home and they fitted me in straight away😎
Your s life saver thanks to your team Kevin
May 27, 2026
No hassle
No hassle , did as they quoted for the price quoted and even another little job as well at no extra cost .
They will now change ATF in an Nissan Leaf 👍
Friendly knowledge staff
May 20, 2026
Excellent service
April 22, 2026
always top of their game
May 18, 2026
Reply from Protyre Autocare - Isle of Wight
Hello Eddy,
We are glad you enjoyed your experience. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Air con regassed at protyre
Air con regassed at protyre, and last year both cars had all new tyres, and we are very pleased with the speed and service we always receive here.
May 13, 2026
💯 recommend Protyre Autocare Isle of Wight
This review is following a ‘not so positive review’ I left when my car was booked in for work involving Air Con Gas.
Protyre ‘made this right’ I was listened to, they responded immediately and respectfully, that alone to me is a ‘Quality Service’ as ‘I was acknowledged’
They were welcoming, informative, the work was carried out in a timely manner and at a very affordable price. I honestly didn’t think the majority of businesses respond to these types of situations but Protyre have.
I wasn’t expecting such a complete turnaround to the original experience I had.
Thank you Protyre, keep up the fabulous work and outstanding customer support, I am a very happy customer who will definitely return. Thank you once again 😁
May 16, 2026
Unprompted review
Reply from Protyre Autocare - Isle of Wight
Dear Louisa Tirone,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Had an issue with my car
Had an issue with my car, took it in and ask if they could have a quick look and advise me. Without hesitation they took a look, found the issue and offered to repair that same day. Really helped me as I really needed the car that weekend. Price was fair especially with the timing of same day repair.
May 9, 2026
MOT Test
Took my car in for its MOT and all good thankfully. Quick, straightforward service, easy to book, and nice to deal with.
May 13, 2026
Always friendly professional guys who…
Always friendly professional guys who do a good job.
May 8, 2026
I have been a regular customer for 12…
I have been a regular customer for 12 years.
Never had cause to complain, Friendly staff at reasonable prices.
May 5, 2026
Fantastic
Very polite, fast working at getting my tyre fitted and checked incase others where close to going bald and extremely friendly staff. Thank you
May 2, 2026
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